Experience

Excelligence Learning Corporation

• United States
• Higher Education
• 200 - 300 Employee

• Inventory Analyst

  • Jul 2023 - Present



California Highway Patrol

• Law Enforcement
• 700 & Above Employee

• Student Assistant

  • May 2019 - Dec 2019

  •Researched and resolved billing and invoice problems and corrected following proper company protocol. •Analyzed, prioritized, and responded to incoming correspondence in a timely and professional manner. •Collaborated and communicated effectively via phone and email with internal and external customers. •Facilitated team meetings, effectively communicated and presented problems, solutions, and current statistics. •Trained onboarding employee on internal software and served as a resource to new hires. •Managed the accurate and timely processing of high volume of invoices and drafting memorandums. Show less



ConfiDental Care

• Office Assistant

  • Mar 2016 - Oct 2017

  •Scheduled and confirmed appointment in accordance with dental office protocols and patient preference. Coordinated schedules for multiple doctors to balance workload. •Maintained current working knowledge on existing and new products/procedures and other general dental information to ensure accurate information is provided to customers. •Interacted with patients by phone, email, and in-person to prepare them for their appointment as well as post-appointment checkups. •Verified insurance coverage, created treatment plans, and assessed billing issues. •Demonstrated ability to work with highly confidential information. •Organized digitized records and files for easy updating and retrieval. Show less