GM - Performance Management and Operations Excellence

• Jun 2022 - Present

Manage the entire Management Systems of Max-Migold –QMS (ISO 9001:2015), OHSMS (ISO 45001:2018), ISMS (ISO 27001:2013), FMS (ISO 41001:2018) Ensure the ongoing, continuous process of communicating and clarifying, priorities, performance expectations, job responsibilities and development planning that optimize staff performance in alignment with organizational strategic and overall goals. Provide practical, results-oriented advisory services that translate into immediate ROI for clients. Oversea and coordinated the Facility Management site operations and win new business for Max-Migold limited through deployment of operational excellence. Provide advisory services for facility management projects and Building Information Modelling (BIM) Lecture at/facilitate the Facility Management Master Craft Diploma Classes Acquire clients and investors through well-researched value propositions and pitches Configuration and management of FM Operational Technology platforms and SaaS servers. Also deployment of technology products for Energy Efficiency and Management. Create FM Industry thought leadership through research, text content development, scripting, and curating of technical knowledge articles for publication by Max-Migold Develop growth strategies and operational processes using modern business tools, Manage team performance, report, and trend key performance indicators Acquire clients, develop content, present client proposals for facility management, energy efficiency, and building technology services. Develop training content, teach classroom and virtual facility management, project management, and workplace productivity training. Show less

Lead Facility Manager

• Apr 2021 - Jun 2022

A facility management organization with the primary focus of providing facility management, project management and real estate development consultancy, training and professional services delivery support to corporate organizations and private investors with major real estate assets • To ensure and promote availability and efficiency of the systems, structures, interiors, exteriors and grounds of the built environment. • Conduct periodic unannounced property inspections to determine the performance of key service providers, i.e. janitorial service, landscaping, security, technician/handyman services, etc. • MBWA – Manage by walking around. • Involvement and input are required with the Portfolio Manager for the selection of service providers. • Assure full compliance of all service providers with property specifications and standards. • Responsible for daily inspection and supervise Preventive Maintenance plans o Oversee the correction of maintenance issues that relate to the interior space and exterior of the building, as applicable • Manage property to identify, prevent, address, and eliminate all environmental, health, and safety issues. • Conduct regular periodic fire and life safety inspections. • Provide records destruction services as needed to protect proprietary information. • Monitor utility usage to minimize costs • Provide project management services for small projects as directed by management. • Conduct periodic property reviews to prepare and maintain plans for handling major storms, security risks, and other extraordinary events. • Maintain a liaison relationship with Landlords or Landlord Representatives. • Review and understand Leases. • Produce monthly reports, including an operations summary of completed and planned operations activity. • Assist Project Management and Engineering, Design and Construction personnel – Protect the property. • Provide for the provisioning of administrative / office services as needed by client occupant organizations Show less

ISO Management System Consultant

• Apr 2020 - Apr 2021

Support businesses and organizations by providing implementation consultancy services across an extensive range of standards including ISO 9001:2015 (QMS), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) etc, as desired by the organization, leading up to certification.  Quality Management System • QMS (ISO 9001:2015) Implementation consultancy • QMS Awareness training and Documentation • Root Cause Analysis training • Risk and Opportunity Management  Environment Management System • EMS (ISO 14001: 2015) Implementation consultancy • EMS Awareness training and Documentation • Environmental Impact Assessment (EIA) consultancy • Environmental Monitoring / Evaluation Studies  Occupational Health and Safety Management Systems. • OHSMS (ISO 45001:2018) Implementation consultancy • OHSMS Awareness training and Documentation • HSE Plan Development and Implementation  Facilities Management: • Building maintenance (Civil & Electrical) interior and exterior. • Facilities condition Inspection and reporting • Landscaping (grounds maintenance and aesthetics) • General and Façade Cleaning (Corporate and Residential areas)  Hygiene Management; • Hygiene management for hotels and Institutions • Industrial Cleaning and disinfection • Waste management and Environmental Sanitation • Supplies of Industrial and household Cleaning Chemicals. Show less

C&D / Hygiene Manager, NB Plc Aba

• May 2010 - Aug 2012

Technical QC/QA Manager

• Nov 2006 - Apr 2010