Quality Control Manager

• May 2023 - Present

- Managing and growing the software testing team including manual and automation testers - Responsible for the GDPR and ISO compliance implementation for Aydi - DPO for Aydi - Managing and growing the software testing team including manual and automation testers - Responsible for the GDPR and ISO compliance implementation for Aydi - DPO for Aydi

SDET Manager / Test Department Head

• May 2020 - Aug 2023

Test Department Manager- Define and implement the role testing plays within the organizational structure.- Defining the testing process within the organization.- Defining the scope of testing within the context of each release/project /delivery.- Deploying and managing the appropriate testing framework to meet the testing mandate.- Implementing and evolving appropriate measurements and metrics in order to be applied against the Product under test by the testing team.- Planning, deploying, and managing the testing effort for any given engagement / release.- Manage and grow Testing assets required for meeting the testing mandate regarding team members, testing tools and testing process.- Retaining skilled testing personnel.- Supervise the day to day operations of the team providing some guidance in the related area,encouraging teamwork and facilitating related professional work processes in order to achieve highperformance standards.- Conducting testing team performance evaluations against goals and KPIs.- Managing and assessing the Automation testing needs for the center.- Managing the Automation Testing initiative in the center.- Collaborating with other teams in the organization to enhance processes and way of working.- Managing and planning both Jenkins and Azure Testing pipeline work Show less

Senior Manager SDET

• May 2022 - Feb 2023

Test Manager

• Jul 2019 - Feb 2023

Test Department Manager - Define and implementing the role testing plays within the organizational structure. - Defining the testing process within the organization. - Defining the scope of testing within the context of each release/project /delivery. - Deploying and managing the appropriate testing framework to meet the testing mandate. - Implementing and evolving appropriate measurements and metrics in order to be applied against the Product under test and testing team. - Planning, deploying, and managing the testing effort for any given engagement / release. - Manage and grow Testing assets required for meeting the testing mandate regarding team members, testing tools and testing process. - Retaining skilled testing personnel. - Supervise the day to day operations of the team providing some guidance in the related area, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards. - Conducting testing team performance evaluations against goals and KPIs. Show less

Test manager - New Digital Platform

• Nov 2018 - Jul 2019

- Responsible for the overall quality of the New Digital Platform project entailing the new CIB website, Internet Banking and Mobile Banking applications (browser and mobile).- Creating the Request for Proposal for vendors and taking part in the vendor selection process.- Responsible for the SIT and UAT phases of the project using RPA testing tools.- Overall planning of the testing project.

Test Manager - Cortex

• Oct 2018 - Jul 2019

- Responsible for the overall quality of the SIT and UAT phase of the Cortex project handling the new ATM and POS systems for CIB.- Mentoring and training testers to be able to work on the project.

Test Officer

• Sep 2018 - Jul 2019

Test Manager under CIB IT umbrella responsible for managing the testing resources and managing the testing of several big scale projects supporting CIB’s business teams in achieving their IT potentials

Test Manager - T24 R9 to R18 upgrade

• Sep 2018 - Jul 2019

- Responsible for the overall quality of the upgrade project from Temenos T24 release 9 to Temenos T24 release 18.- Responsible for the Test Strategy development, publishing and sign off from stakeholders.- Responsible for the overall testing plans for the project in both SIT and UAT phases.- Responsible for test case publishing and sign off from the stakeholders. - Generating and publishing the daily status reports during all the project's testing phases.- Leading the SIT and UAT triage and planning meeting with all project owners.- Mentoring and training junior, senior testers and test analyst on the project.- Training the UAT business users on the testing process.- Attending the weekly forum with senior management discussing and presenting overall project status. Show less

Misr Life Insurance – Senior Test Manager

• Nov 2017 - Jan 2018

- Leading the testing team during the discovery phase of the Program.- Build the testing team required for the Program.- Build the testing processes and documentations (Project Test Strategy, Project Test Plan...)- Responsible for supporting the BA in aquiring needed information for the technical requirements.

Test Manager under the ESM umbrella

• Jun 2013 - Dec 2017

Working as a Test Manager under ESM umbrella:- Responsible for the overall testing activities in the UAT phase of the project on the Staging and Production environments.- Test Management for a virtual team located all over the globe – e.g. USA, Belgium, Costa Rica, China, Italy, Austalia, France and UK.- Develop the test strategy and test plan for the project.- Define the Environment upgrade calendar with the Transition team for the production environment. - Define the UAT project communication plan with the Program Manager.- Lead the daily test status calls with the project stakeholders. Produce the UAT Test Status Report. Send out the UAT completion report to management and stakeholders.- Assist in overall project coordination with the Program/Project Manager including but not limited to, team hiring, team utilisation, team management, project scheduling. Show less

Senior Test Manager

• Apr 2007 - Dec 2017

HP EMEA Functional Testing Community of Practice leader

• May 2015 - Apr 2017

- Leading the Functional Testing Community of Practice for the EMEA region, which contains more than 250 members. - Conducting monthly meetings to discuss overall Functional Testing and inviting guest speakers to talk about specific areas such as Agile testing, Sprinter tool, ALM. - Assigning gurus and updating the ConnectHP group. - Documenting the group’s updates in the EMEA Testing Times paper on a monthly basis. - Leading the Functional Testing Community of Practice for the EMEA region, which contains more than 250 members. - Conducting monthly meetings to discuss overall Functional Testing and inviting guest speakers to talk about specific areas such as Agile testing, Sprinter tool, ALM. - Assigning gurus and updating the ConnectHP group. - Documenting the group’s updates in the EMEA Testing Times paper on a monthly basis.

Global Test Manager - P&G (One Touch Master Data Project)

• Nov 2012 - May 2013

- Responsible for the test management activities for the PLOG project under the One Touch Master Data project umbrella.- Test Management for all test levels of the project: SIT1, SIT2, UAT1, UAT2 and UAT3 in all regions in scope (UK, USA, EMEA)- Test Management for a virtual team located all over the globe – e.g. USA, Germany, Costa Rica, India and the UK.- Work first hand with the client and vendors who are developing and testing the application.- Develop the test strategy and test plan for the project.- Train the testers on the application and the use of the testing tools.- Lead the daily test status calls with the project stakeholders.- Produce the Test Status Report and Test Scorecard and Test Management Cockpit- Hold the Closure meeting - Present the Test Completion Report Show less

Test Consultant - P&G Solutioning

• Jul 2012 - Oct 2012

- Responsibile for performing requirements verification.- Provide inputs to the traceability matrix- Form a basis for the P&G team to come up with detailed test cases in the form of High Level Scenarios

Test Manager - Vodafone Netherlands (Resource Planning)

• Dec 2010 - Jul 2012

Vodafone NL Resource Planning:- Managing VFNL testing resources.- Assigning resources to projects according to project need and resource qualifications.- Managing resource extensions for projects.- Generating resource reports to be sent to the client.- Responsible for generating the weekly status report for all projects in the account and sending it to the Test Delivery and Account Managers.- Conduct technical interviews for potential hires.- Manage proposals and quotations. Show less

Test Manager - Vodafone NL portal

• Mar 2009 - Jul 2012

- Testing an agile three week iteration web portal for Vodafone NL.- Responsible for the overall quality of the project.- Applying Kanban concepts.- Plan, schedule, track and report project testing plans, timelines and milestones.- Mentor and supervise lead, senior and junior test team members.- Communicate and agree on overall scope with development team and client.- Generate the project status metrics.- Resolve any technical issues that face team members.- Train new team members. Show less

Test Manager - Vodafone NL eShop (eCare)

• Sep 2008 - Jul 2012

- Testing an agile three week iterations Vodafone online shopping web application.- Responsible for the overall quality of the project.- Applying Kanban concepts.- Plan, schedule, track and report project testing plans, timelines and milestones.- Mentor and supervise lead, senior and junior test team members.- Communicate and agree on overall scope with development team and client.- Generate the project status metrics.- Resolve any technical issues that face team members.- Train new team members. Show less

Test Manager - Vodafone NL Prepaid Blackberry

• Jan 2011 - Feb 2011

- Testing the Prepaid Blackberry project whose objective was the introduction of a new kind of Blox (blackberry BloX) for VF NL prepaid customers.- Responsible for the overall quality of the project.- Plan, schedule, track and report project testing plans, timelines and milestones.- Communicate and agree on overall scope with an onsite Project Manager, Solution Designer and client.- Resolve any technical issues that face team members.- Train new team members.

Test Manager - Vodafone NL CPCC

• Dec 2010 - Jan 2011

- Testing of the new functionalities concerning mobile connect cards for VFNL customers.- Responsible for the overall quality of the project.- Plan, schedule, track and report project testing plans, timelines and milestones.- Communicate and agree on overall scope with an onsite Project Manager, development team and client.- Resolve any technical issues that face team members.- Train new team members.

Test Team Lead - GMCC

• Jun 2008 - Aug 2008

- Review test cases.- Update and send UAT test results.- Lead daily status meeting with off shore development team leaders and client representative and report the overall project status.

Test Team Lead - Flight Planning

• May 2008 - Jun 2008

- Sole test team member responsible for the overall quality of the project.- Train the development team on overall testing process.- Design and execute test scripts.- Define defects and follow up on them till closure.

Senior Tester - Global Sales Workbench (GSWB)

• Apr 2007 - Feb 2008

- Supporting the overall Retail Workbench & Enablers (RWE) Mission / Shared Vision with the objective to "Make it easiest to do business with GM”. - Analyze requirements and define ambiguities. - Design and execute test scripts and conduct team and peer reviews. - Supervise and mentor junior testers and new comers. - Define defects, assign them to developers and follow up on them till closure. - Develop the Requirements Traceability matrix. - Develop UAT scripts and retest defects found during UAT. - Assign test scripts and defect retests to team members. - Attend and contribute in the daily defect meeting with development team leaders Show less

Software Quality Engineer

• Mar 2005 - Mar 2007

Involved in projects such as: - NPO (National Post Office) Banking System. - NPO (National Post Office) Website version 2. - Risclick RMS version 4. - UTC Plumtree Portal Upgrade 5.0.4. - Hamilton Sundstrand Corporate Portal Merge. - Carrier HR Policies Site Enhancements. - Pratt and Whitney Website Management. - UTC Plumtree Portal Upgrade 5.0.5. - SOXA User Management. - Participated in the CMMI-L3 assessment. Involved in projects such as: - NPO (National Post Office) Banking System. - NPO (National Post Office) Website version 2. - Risclick RMS version 4. - UTC Plumtree Portal Upgrade 5.0.4. - Hamilton Sundstrand Corporate Portal Merge. - Carrier HR Policies Site Enhancements. - Pratt and Whitney Website Management. - UTC Plumtree Portal Upgrade 5.0.5. - SOXA User Management. - Participated in the CMMI-L3 assessment.