Ingrid Jehee
Senior HR Adviseur at Optimum Group™ Vila Etiketten- Claim this Profile
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English Professional working proficiency
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Dutch Native or bilingual proficiency
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German Elementary proficiency
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Bio
Experience
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Optimum Group™ Vila Etiketten
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Netherlands
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Printing Services
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1 - 100 Employee
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Senior HR Adviseur
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Sep 2023 - Present
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United States
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Restaurants
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1 - 100 Employee
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Mom
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Mar 2022 - Present
Focus on pregnancy, birth and fourth trimester + being a full time mom. My focus has been on being a fulltime mom from end '22 until now. I believe this is what a baby needs. Now, I'm ready to start working again! Focus on pregnancy, birth and fourth trimester + being a full time mom. My focus has been on being a fulltime mom from end '22 until now. I believe this is what a baby needs. Now, I'm ready to start working again!
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Arendse health club
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Netherlands
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Wellness and Fitness Services
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1 - 100 Employee
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HR Manager
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May 2021 - Feb 2022
Responsible for all HR related activities (e.g. advising the MT, recruitment, employee relations, operations) for 140 employees. Responsible for all HR related activities (e.g. advising the MT, recruitment, employee relations, operations) for 140 employees.
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PWR Consultancy
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Netherlands
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Business Consulting and Services
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Co-Founder & HR Consultant
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Jun 2020 - May 2021
Advising small businesses and start-ups on integrated HR, communications and organizational strategy. Advising small businesses and start-ups on integrated HR, communications and organizational strategy.
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Traveling the World
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United States
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Travel Arrangements
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1 - 100 Employee
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World Traveler
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Nov 2019 - Jun 2020
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NXP Semiconductors
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Netherlands
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Semiconductor Manufacturing
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700 & Above Employee
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Regional Lead EMEA
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Nov 2016 - Oct 2019
Responsible for managing EMEA HR HelpDeskThe HR HelpDesk was outsourced after the merger with Freescale with a set up in 3 regions (EMEA, APAC & AMR). Overall there were 18 agents working with 4 in the EMEA team plus the EMEA Team Lead. I managed the team to perform within deadlines and goals of the HR calendar while also meeting quality control requirements and sustaining high customer satisfaction. With my broad and extensive knowledge and experience on topics like Workday (more in depth Organizational Management, Security, Business Processes, Mass uploads, Reporting & Performance Mngmnt), Interfaces, global HR Intranet and SharePoint, HR colleagues globally and the global HR HelpDesk team knew where to find me.- Conducted assessments globally for new agents and the (Regional) Team lead of HR HelpDesk - Reviewed monthly chats (English, French and German) for EMEA and for about a year for AMR. Led the team to perform above standard in quality assurance with scores of 98% and above, metric to meet was 5% or less error rate. - Handled (and resolved) escalations by investigating the root cause, coaching the respective Agent, training the global HR HelpDesk and ensuring this was added to SOP’s and FAQ’s. - Evaluated agent performance on a monthly base by reviewing the chats and based on escalations. - Collaborated closely with Subject Matter Experts and HR on all levels from NXP and with global HR HelpDeskWorkday OM and Security related transactional requests were handled by me on a global level before being transferred to the HR HelpDesk EMEA July 2017. I set up the training plan, conducted training and assessments on location and successfully transitioned this to the HR HelpDesk EMEA with 99% quality assurance from the start. Responsible for building and maintaining global HR Intranet - Revamped the global HR intranet after merger with Freescale which I worked on with one HR colleague and the IT SharePoint team Show less
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Global Workday Officer (HR)
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Nov 2015 - Oct 2016
NXP merged with Freescale December 2015. Currently we are in the middle of a transition phase with several sub projects in which I participate. - Intranet Migration Project: - Create role based intranet (employee/ manager/ HR Professional) - Created completely new HR portal for the HR Professional in the cloud - Investigated per subject how many files should move over and where they should be placed/ stored on Intranet. - Setup of three Shared Services Centers globally - Stand-by with go-live in October locally. - Tested and evaluated new ticket system. - Trained Team leads locally on new Intranet set-up- Daily activaties: Responsibility lies with HR (local and global HR partners and HR specialists). Whenever the questions are Workday related, I will answer/ solve them. If it is more in-depth, one of the Subject Matter Experts will have a look at it. Knowledge of Workday/HR processes: Business processes - Organizational Management - Compensation - Interfaces - Performance Management - Reporting - Security Show less
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HR Officer/ Advisor
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Apr 2012 - Nov 2015
• Implemented 5S + safety and daily management• Mapped international transfer process (VSM)• Led appraisal cycle/compensation review (4 NL and Singore colleagues). During this cycle we were responsible for handling system transactions together with other global teams• Global implementation of Workday (cloud-based system)• Sourcing team part-time• Proactive planning of HR calendar (mid year, end year and compensation review)• Give advice and help all employees, line managers and HR with the questions/issues they have regarding general and operational HR support Show less
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HR Officer
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May 2010 - Mar 2012
• Participating in several HR-projectso Renewing HR introduction for all new employees in the Netherlands o Reviewing all our processes including application with the help of lean management and modifying documentation accordingly. As a result all our process descriptions and checklists were improved. Communication line with line manager and employees were updated accordingly o Improving the cooperation between the HR department and its HR managers. This project ended in great improvement from the objectives stated and has been recognized as such by the involved HR managerso One-to-one introduction meetings with new hires in Amsterdam and Eindhoven every month. Because of the increasing number of new hires it was decided to make a general approach, see first bullit • Full administrative support within the following areas:• Recruitment ( contracting)• Appraisal cycle• Personal development including pro- en demotion)• Termination (legal and financial settlements)• Work and residence permits • Personal administration and service Show less
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ASR Nederland
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Netherlands
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Financial Services
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1 - 100 Employee
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Internship
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Sep 2008 - Jun 2009
* Categorising minorities in the fields in order to fulfil recruitment requires * To get the best man on the right job on the right time training facilities, workshops have been set up. Both top down and bottom up. * Categorising minorities in the fields in order to fulfil recruitment requires * To get the best man on the right job on the right time training facilities, workshops have been set up. Both top down and bottom up.
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Skil Europe
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Netherlands
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Software Development
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Projectleader
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Sep 2007 - Jun 2008
* System implemented to value and validate job descriptions. Also communicating with Principal, General Manager, Staff and Work. Company covers 90 functions and reflects 120 employees.
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Intern
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Aug 2007 - Mar 2008
* Introduced 360 degrees of feedback and STAR method * Recruitment, CEA, absenteeism, administration of worked hours from temp’s
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Education
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Hogeschool Utrecht
Bachelor's degree, Human Resources Management/Personnel Administration, General -
Hogeschool van Utrecht
bachelor, Personeel en Arbeid