Ingrid Otterson
Peer Assistant: MKTG 3001 at University of Minnesota - Carlson School of Management- Claim this Profile
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Bio
Experience
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University of Minnesota - Carlson School of Management
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United States
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Higher Education
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400 - 500 Employee
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Peer Assistant: MKTG 3001
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May 2023 - Present
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Teaching Assistant: HRIR 3021
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Dec 2022 - Present
Gain trust of professors and students to proctor exams, help students succeed academically by responding to questions and emails, and creating spreadsheets to ensure fair and accurate attendance records
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Marsh McLennan Agency
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United States
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Insurance
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700 & Above Employee
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Insurance Intern
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May 2023 - Present
Created efficiencies in operations processes by locating agent numbers and email templates, presented achievements to senior leadership teams, used Microsoft Excel to project agriculture business insurance revenue accounts worth other $25,000, formed relationships with community members by attending client visits and networking events Created efficiencies in operations processes by locating agent numbers and email templates, presented achievements to senior leadership teams, used Microsoft Excel to project agriculture business insurance revenue accounts worth other $25,000, formed relationships with community members by attending client visits and networking events
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Oak Grove Lutheran School
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United States
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Education Management
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1 - 100 Employee
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Human Resources Intern
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Dec 2022 - Present
Sorted and filed multiple reports for each member of teaching staff, administrative faculty, and maintenance employees, worked directly with the Chief Financial Officer to complete organizational tasks, created Excel spreadsheets to present information Sorted and filed multiple reports for each member of teaching staff, administrative faculty, and maintenance employees, worked directly with the Chief Financial Officer to complete organizational tasks, created Excel spreadsheets to present information
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University of Minnesota
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United States
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Higher Education
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700 & Above Employee
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Office Assistant
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Aug 2021 - Present
Sort and electronically log mail for over 500 residents and staff in an accurate way using various websites, used proper communication techniques to coordinate with maintenance staff to solve a variety of housing problems Sort and electronically log mail for over 500 residents and staff in an accurate way using various websites, used proper communication techniques to coordinate with maintenance staff to solve a variety of housing problems
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Starbucks
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United States
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Retail
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700 & Above Employee
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Barista
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Jun 2021 - Feb 2023
Collaborated with a team of at least 3 other baristas to produce output in a timely manner, used creative problem solving skills to increase customer satisfaction scores by over 20% in two weeks Collaborated with a team of at least 3 other baristas to produce output in a timely manner, used creative problem solving skills to increase customer satisfaction scores by over 20% in two weeks
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Education
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University of Minnesota - Carlson School of Management
Bachelor's degree, Human Resources & Industrial Relations