Experience

Rosen Shingle Creek

• United States
• Hospitality
• 200 - 300 Employee

• Reservation

  • Dec 2012 - Present



Caribbean Express Despachos Aduaneiros e Representações

• International Trade and Development
• 1 - 100 Employee

• Office Assistant

  • Jan 2005 - Feb 2008

  • Maintained good, productive contact with clients and company staff. • Answered calls and made calls, took and reported messages in a timely accurate fashion, received visitors and directed them.• Helped company employees with administrative issues on a regular basis.• Conducted email recruitment campaigns and supervised volunteers.• Administrative experience, organization, dependability.• Schedule and coordinate meetings and appointments• Take and distributed massages.• Provided efficient customer service to clients.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Reservation Cruise line

  • Oct 1995 - Nov 2003

   Assisted in identifying and resolving problems. Provided efficient customer service to the guest. International Team, Plan Your Dream Getaway, make travel arrangements and bookings tour packages for a guest. Developed new customer relations through telephone contact and sales activity.• Processed all sort of payments, orders and invoicing.• Successfully resolved for customer issues.• Make travel arrangement for customers  Assisted in identifying and resolving problems. Provided efficient customer service to the guest. International Team, Plan Your Dream Getaway, make travel arrangements and bookings tour packages for a guest. Developed new customer relations through telephone contact and sales activity.• Processed all sort of payments, orders and invoicing.• Successfully resolved for customer issues.• Make travel arrangement for customers