Experience

Guideway Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Oncology Patient Care Guide

  • May 2021 - Present

  Navigate 120-150 patients through their cancer treatment, from surgery to completion of treatment. Complete 15 calls daily to assist patients with barriers to care and monitor their reaction to treatment. Document patients' progress, needs, and resolutions for barriers to care in EMR. Read EMR to anticipate patients' needs, get information on previous issues or appointments, and see where they are and how they are doing with treatment thus far. Escalate symptoms and side effects from treatment to Nurse Navigators. Assist patients with applications for medical and non-medical financial assistance through various organizations. Setup transportation to and from appointments to ensure continuation of treatment. Send referrals to LCSW, registered dietitian, and rehab navigation, when needed or requested by patient to resolve their needs or concerns. Connect patients with other known resources for dental needs (in relation to treatment), food assistance, assistance with rent/mortgage/utilities bill, etc. Research new resources to assist patients if there are no known local resources for their needs. Show less



Shipt

• United States
• Software Development
• 700 & Above Employee

• Personal Shopper

  • Mar 2019 - Feb 2020

  Overall 4.9/5 customer rating. 100% of orders delivered on time. Manage time wisely without supervision and pay attention to detail to ensure that all orders are on time and accurate. Use professional and polite communication with customers to ensure repeat business, aid with questions, and provide high quality service. Overall 4.9/5 customer rating. 100% of orders delivered on time. Manage time wisely without supervision and pay attention to detail to ensure that all orders are on time and accurate. Use professional and polite communication with customers to ensure repeat business, aid with questions, and provide high quality service.



Florida State College at Jacksonville

• United States
• Higher Education
• 500 - 600 Employee

• Professor's Student Lab Assistant

  • Aug 2019 - Dec 2019

  Assist students with the lab procedures and equipment, ensuring all lab safety protocols are followed. Document experiments and work with students and professor. Assist the professor, as needed, throughout the lecture and lab. Assist students with the lab procedures and equipment, ensuring all lab safety protocols are followed. Document experiments and work with students and professor. Assist the professor, as needed, throughout the lecture and lab.



Dogtown Mandarin

• Jacksonville, Florida, United States

• Suite Attendant/Customer Satisfaction

  • Aug 2018 - Mar 2019

  Accurately feed and give medication according to owner's instructions. Complete behavior training and apply to all dogs' interactions with other dogs and humans. Learn all dogs names and behaviors to ensure safe playing and healthy stay/visit. Take pictures of guests and give owners progress reports on behavior, how their guest is eating, etc. Interact with owners and give verbal progress reports for the stay or the day, including eating, enjoyment, behaviors, friendships built, and pool activity. Rotate private boarders and private daycare guests for individual play. Rotate daycare guests for breaks to prevent incidents in the field. Keep runs, parks, and private fields clean. Mop, sweep, dishes, laundry, and other cleaning tasks within facility. Show less