Experience

Accurate Courier Services

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Inbound Customer Service Representative

  • Feb 2022 - Present

  Taking Inbound calls from local hospitals and setting up courier pick ups, and drop offs Making outbound calls, for clarification on orders placed online/navigating the hospitals/package tracking Dispatching drivers Data Entry from CXT program into excel data sheets Taking Inbound calls from local hospitals and setting up courier pick ups, and drop offs Making outbound calls, for clarification on orders placed online/navigating the hospitals/package tracking Dispatching drivers Data Entry from CXT program into excel data sheets



Red Robin

• Design
• 1 - 100 Employee

• Server/Service Partner/Host/To-Go Specialist

  • Aug 2020 - Dec 2022

  Opening & Closing duties Taking orders Balancing cash duties Detail cleaning Total Team Opening & Closing duties Taking orders Balancing cash duties Detail cleaning Total Team



Unbound Holdings LLC

• Delivery Driver

  • Aug 2020 - May 2022

  Picking up and loading packages for route into van/trucks Navigating packages to their locations Rescuing Drivers who are running behind Logistics of drivers locations and weather they're ahead or behind Pre/Post route van/truck inspections for safety issues/concerns Picking up and loading packages for route into van/trucks Navigating packages to their locations Rescuing Drivers who are running behind Logistics of drivers locations and weather they're ahead or behind Pre/Post route van/truck inspections for safety issues/concerns



Kings Island

• United States
• Entertainment Providers
• 400 - 500 Employee

• Bartender/Beer Pour

  • May 2020 - Sep 2020

  Balancing cash drawer Providing customer service Pouring Drinks to SOP Validating IDs Setting Up Bar/Beer carts for the day Making cocktails to SOP Opening and closing duties. Balancing cash drawer Providing customer service Pouring Drinks to SOP Validating IDs Setting Up Bar/Beer carts for the day Making cocktails to SOP Opening and closing duties.



Kenwood Country Club

• United States
• Hospitality
• 100 - 200 Employee

• Server/Bartender/Banquets

  • May 2015 - May 2020

  Opening and closing duties Making cocktails to SOP Greeting members (900 + their families) by name/professional title (last) Taking orders and repeating back Detail cleaning Opening and closing duties Making cocktails to SOP Greeting members (900 + their families) by name/professional title (last) Taking orders and repeating back Detail cleaning



Abuelos Mexican Food Embassy

• United States
• Food & Beverages
• 1 - 100 Employee

• Assistant Manager/Supervisor

  • Nov 2012 - Apr 2015

  Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Politely answered phones promptly and recorded and confirmed reservations. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Politely answered phones promptly and recorded and confirmed reservations.



Sam's Club

• United States
• Retail
• 300 - 400 Employee

• Cashier Sales Associate

  • Aug 2012 - Aug 2013

  Upgrading to higher memberships Upgrading To credit cards Opening/Closing Accurately balanced cash register at all times. Received frequent customer compliments for going above and beyond normal duties. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Upgrading to higher memberships Upgrading To credit cards Opening/Closing Accurately balanced cash register at all times. Received frequent customer compliments for going above and beyond normal duties. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours.



bd's Mongolian Grill

• Restaurants
• 100 - 200 Employee

• Lead Server/Bartender/Cocktail/Kitchen

  • Feb 2007 - Aug 2012

  Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Politely answered phones promptly and recorded and confirmed reservations. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Politely answered phones promptly and recorded and confirmed reservations.



United Dairy Farmers

• United States
• Retail
• 400 - 500 Employee

• Shift Supervisor/Cashier Sales Associate

  • Mar 2008 - Jul 2010

  Opening/Closing Accurately balanced cash register at all times. Received frequent customer compliments for going above and beyond normal duties. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Makings Shakes, Sundaes, To Spec Cleaning Duties Opening/Closing Accurately balanced cash register at all times. Received frequent customer compliments for going above and beyond normal duties. Managed closing duties, including restocking items and reconciliation of the cash drawer. Maintained a professional tone of voice and words at all times, including during peak rush hours. Makings Shakes, Sundaes, To Spec Cleaning Duties