Ingrid de Bont
Product Developer | Aster Academy & Maki at Aster- Claim this Profile
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Bio
Credentials
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Creating Fun and Engaging Video Training: The How
LinkedInFeb, 2021- Nov, 2024 -
Developing Self-Awareness
LinkedInMar, 2019- Nov, 2024 -
Discovering Your Strengths
LinkedInMar, 2019- Nov, 2024 -
Getting Things Done
LinkedInMar, 2019- Nov, 2024 -
Learning Office 365
LinkedInFeb, 2019- Nov, 2024
Experience
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Aster
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Product Developer | Aster Academy & Maki
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Mar 2021 - Present
As Product Developer | Aster Academy & Maki, I challenge people and organizations to constantly improve: finding solutions by sharing knowledge!- trainer of online and classroom training courses- organising training courses and webinars- managing the community- producing instructional videos- creating manuals - stakeholder Maki- tester Maki
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System / Network Engineer
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Feb 2010 - Mar 2021
- provisioning new services- solving customers' support requests- responsible for documentation, technical instructions, usermanuals and procedures- continuous improvement of business processes- scrum master- cloud telephony solution advisor
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Royal Lemkes
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Netherlands
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Wholesale Import and Export
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100 - 200 Employee
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System / Network Administrator (parttime)
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May 2004 - Feb 2010
- create project plan for migration from Novell network to Windows domain - perform migration - initiate and monitor projects with external companies - scripting, making MSI packages - create project plan for migration from Novell network to Windows domain - perform migration - initiate and monitor projects with external companies - scripting, making MSI packages
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SPS Continuïteit in IT
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Netherlands
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IT Services and IT Consulting
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100 - 200 Employee
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Novell Network Engineer (parttime)
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May 2002 - May 2004
- setting up and tuning Gensys application to network or systems environment - develop template for Novell Gensys - monitor and perform remote management of large Exchange environments worldwide - monitor and perform remote management of Windows, Linux and Novell systems - monitor and perform remote management of various server applications - setting up and tuning Gensys application to network or systems environment - develop template for Novell Gensys - monitor and perform remote management of large Exchange environments worldwide - monitor and perform remote management of Windows, Linux and Novell systems - monitor and perform remote management of various server applications
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Royal Lemkes
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Netherlands
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Wholesale Import and Export
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100 - 200 Employee
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Novell Network Engineer (parttime)
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Sep 2000 - May 2002
- documenting the network - restructuring of the network - implement Novell ZENworks for Desktops - coaching staff - restructure existing helpdesk - implement new help desk software - creating procedures for the helpdesk - perform weekly inspections - Implementing Terminal Server for remote workers - documenting the network - restructuring of the network - implement Novell ZENworks for Desktops - coaching staff - restructure existing helpdesk - implement new help desk software - creating procedures for the helpdesk - perform weekly inspections - Implementing Terminal Server for remote workers
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ING Nederland
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Netherlands
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Banking
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700 & Above Employee
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Novell ZENworks Specialist
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May 2000 - Sep 2000
- creating "software packages" - developing a distribution mechanism for distributing software packages from the main server to the building servers at other locations - creating "software packages" - developing a distribution mechanism for distributing software packages from the main server to the building servers at other locations
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System / Network Administrator
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Sep 1999 - May 2000
- startup helpdesk - making workstations and servers 2000 compliant - maintained Novell and Windows 2000 Network - coaching new staff - startup helpdesk - making workstations and servers 2000 compliant - maintained Novell and Windows 2000 Network - coaching new staff
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ING Nederland
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Netherlands
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Banking
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700 & Above Employee
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Novell Specialist
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Jul 1998 - Sep 1999
- made and fully documented Netware 4.11 server installation scripts, according to ING guidelines- develop the Netware 5 server installation image and associated procedures
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Novell Network Engineer
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Nov 1997 - Jul 1998
- second line support to users- perform backup controls- monitoring disk space occupation of the Novell servers- install and configure new workstations- responsible for installing and configuring a Novell production and test environment- documenting and managing Novell production and testing environment
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System / Network Administrator
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Feb 1997 - Nov 1997
- daily preparation of 10 classrooms for the daily courses - provide support to teachers and students - perform operational management of the five Novell servers of the course environment - responsible for delivering various training courses - responsible for the "portable" courses locally - perform system administration and network management - documenting course environment - developing cleaningprocedures for the 10 classrooms - connecting Patch Panel - daily preparation of 10 classrooms for the daily courses - provide support to teachers and students - perform operational management of the five Novell servers of the course environment - responsible for delivering various training courses - responsible for the "portable" courses locally - perform system administration and network management - documenting course environment - developing cleaningprocedures for the 10 classrooms - connecting Patch Panel
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KPN Research
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Telecommunications
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1 - 100 Employee
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System / Network Administrator
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Nov 1996 - Feb 1997
- working on NT 4.0 migration project - demonstrate the new NT 4.0 workstation environment to users - answering questions after migration - provide procedures for the education and aftercare team - support to end users - take care the daily planning - working on NT 4.0 migration project - demonstrate the new NT 4.0 workstation environment to users - answering questions after migration - provide procedures for the education and aftercare team - support to end users - take care the daily planning
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Support Assistant
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Aug 1992 - Nov 1996
- customer support and troubleshooting - purchasing hardware and software - installing and configuring hardware workstations - install and Configure Novell networks - repairing computers - give instructions and training to users - writing user manuals - testing software - customer support and troubleshooting - purchasing hardware and software - installing and configuring hardware workstations - install and Configure Novell networks - repairing computers - give instructions and training to users - writing user manuals - testing software
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Support Assistant
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Aug 1991 - Aug 1992
- helpdesk - Installing and configuring software (developed by the company itself) - helpdesk - Installing and configuring software (developed by the company itself)
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Education
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2013 - 2013
70-410 Installing and Configuring Windows Server 2012
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2012 - 2012
70-680 Windows 7, Configuring
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2012 - 2012
70-685 Windows 7, Enterprise Desktop Support Technician
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2011 - 2011
IASO Certified Technical Specialist Training (ICTS)
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2004 - 2005
Managing and Maintaining a Microsoft Windows Server 2003 Environment
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2002 - 2003
Microsoft Certified System Engineer Windows 2000
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1998 - 1999
Certified Novell Engineer Netware 5
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1996 - 1998
Certified Novell Engineer Netware 4.11
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1995 - 1996
SIOM Informatica Opleidingen
MD1, MD2 en MN1 -
1994 - 1995
SIOM Informatica Opleidingen
MG1, MG2 en MG3 -
1990 - 1991
SIOM Informatica Opleidingen
Applicatie Beheerder -
1986 - 1990
(R.I.O) Rijnlands Instituut voor Ondernemersonderwijs - MDS
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1982 - 1986
(R.I.O) Rijnlands Instituut voor Ondernemersonderwijs - LDS
Community
