Ingrid Sadler, CPCU AIC

Claims Manager at Harbor Insurance Company
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Contact Information
us****@****om
(386) 825-5501
Location
US

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JoAnn Pickel, CPCU

This letter is my personal recommendation for Ingrid Sadler. I have known Ingrid since 2005. She was my direct supervisor handling Department of Insurance inquires and we were peers managing centralized claim operations. Ingrid is intelligent, polite and willing to help everyone. She always takes the time to spend with others when they do not understand a particular process or procedure. I have always known Ingrid to be be cheerful and dependable. She consistently demonstrates customer focus and leadership abilities. She exemplifies servant leadership. Ingrid built relationships with industry regulators that improved overall relations between the company and regulators. She has superior knowledge in Unfair Claims Practices and regulatory requirements. I highly recommend Ingrid as a coach and leader! She brings a high level of professionalism to everything she does and that encourages others around her to do so as well.

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Credentials

  • Adjuster License (OK, GA, LA, SC, WY)
    Departments of Insurance
  • Associate In Claims (AIC)
    The Institutes
  • Chartered Property Casualty Underwriter (CPCU)
    The Institutes

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Claims Manager
      • Oct 2019 - Present

    • United States
    • Insurance
    • 700 & Above Employee
    • Claims Team Manager
      • Feb 2015 - Oct 2019

      Selected, trained, and developed 20+ claims professionals in the areas of auto claim handling, coverage analysis, evaluation, negotiation of settlements, and litigation management. Applied technical expertise to interpret contracts, statutes, case law, and procedures to manage an inventory of 1,200+ complex injury and auto property damage claims, increasing understanding and resolution of claims. Analyzed trends and statistical reports and used information to meet and exceed individual and team goals.

    • Customer Service Manager
      • Sep 2000 - Feb 2015

      Selected, trained, and developed a high performing team to ensure compliance with regulations and respond to regulatory complaints. Fostered and enhanced professional and productive working relationships with internal leadership and regulatory agencies by coordinating annual meetings. Analyzed data and developed reports to communicate company trends to executive leadership.

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