Experience

Yahoo

• Australia
• Online Media
• 100 - 200 Employee

• Manager of Global Consumer Analytics, Data Insights

  • Jan 2023 - Present

• Data Insights Analyst, Assistant Manager, Global Consumer Analytics

  • Nov 2018 - Dec 2022



Verizon Media

• United States
• Technology, Information and Internet
• 500 - 600 Employee

• Data Analyst Assistant Manager

  • Nov 2018 - Sep 2021



Cathay Financial Holdings Co., Ltd.

• Taiwan
• Financial Services
• 400 - 500 Employee

• Senior Data Analyst

  • Aug 2017 - Oct 2018



iTutorGroup

• China
• E-learning
• 500 - 600 Employee

• Senior Business Intelligence Analyst

  • Oct 2014 - Mar 2017

  1. Lead Special Project team: (1) Supervised 2~5 team members whose major tasks were analyzing data related to customer behavior, consultants and product usage. (2) Accountable for providing insights and initiatives to executives, increased 200% of the report production efficiency. 2. Improved business efficiency through data analyze: (1) Analyzed data with statistical method and visualization ※ Responsible Projects： - Consultant-client supply and demand prediction model: Using general linear model to estimate service demand, increased the successful matching rate from 60% to 90%. - Consultant recruit channel analysis: Increased overall channels conversion rate from 7% to 10 %. - Global teaching resource Tableau storyboard: Developed interactive Tableau dashboard which improved executives’ monitoring efficiency. - Competed iTutorGruop C round $200 million financing. - Optimized client upgrading algorithm: Adjusted parameters and algorithm process, significantly decreased clients complaints by 25%. (2) Established relational enterprise data warehouse: Conducted database design which increased data accuracy and analysis efficiency. Results: Completed backend system database. (3) Built 2017 financial forecast model: Integrate all operation numbers from front end (Marketing & Sales) to backend (Service & Consultant), and build the financial forecast model by mathematical method. Results: Successfully reached 2017 performance goal consensus with department heads. Show less



NTU Center for Teacher Education

• Taipei

• Research Assistant

  • Aug 2012 - Jul 2014

  ‧Perform statistical analysis and integration for the previous projects. ‧Help to design questionnaires, evaluate data, and gather new information from data. ‧Responsible for Teacher Education program research projects, and write final report. ‧Perform statistical analysis and integration for the previous projects. ‧Help to design questionnaires, evaluate data, and gather new information from data. ‧Responsible for Teacher Education program research projects, and write final report.



Symantec

• United States
• Software Development
• 700 & Above Employee

• Sale and marketing operation intern

  • Jun 2013 - Apr 2014

  Data Cleaning of sales lead among Asia, Pacific and Japan areas. Data Cleaning of sales lead among Asia, Pacific and Japan areas.