Ingrid Lauder (she/her)
Human Resources Coordinator at Frequency- Claim this Profile
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Bio
Sophie Jones
I had the pleasure of working with Ingrid for two years – from 2021–2023, and she has been an invaluable part of Able’s management team, contributing so much to the team culture and kaupapa. She leads with manaaktitanga and true empathy, and brings these qualities to every area we’ve collaborated in: whether attracting and recruiting the next generation of captioners; strategising and implementing employee wellbeing initiatives, or contributing to Able’s communications mahi. I’ve loved working with Ingrid and have learnt so much from her – she’s truly one in a million!
Sophie Jones
I had the pleasure of working with Ingrid for two years – from 2021–2023, and she has been an invaluable part of Able’s management team, contributing so much to the team culture and kaupapa. She leads with manaaktitanga and true empathy, and brings these qualities to every area we’ve collaborated in: whether attracting and recruiting the next generation of captioners; strategising and implementing employee wellbeing initiatives, or contributing to Able’s communications mahi. I’ve loved working with Ingrid and have learnt so much from her – she’s truly one in a million!
Sophie Jones
I had the pleasure of working with Ingrid for two years – from 2021–2023, and she has been an invaluable part of Able’s management team, contributing so much to the team culture and kaupapa. She leads with manaaktitanga and true empathy, and brings these qualities to every area we’ve collaborated in: whether attracting and recruiting the next generation of captioners; strategising and implementing employee wellbeing initiatives, or contributing to Able’s communications mahi. I’ve loved working with Ingrid and have learnt so much from her – she’s truly one in a million!
Sophie Jones
I had the pleasure of working with Ingrid for two years – from 2021–2023, and she has been an invaluable part of Able’s management team, contributing so much to the team culture and kaupapa. She leads with manaaktitanga and true empathy, and brings these qualities to every area we’ve collaborated in: whether attracting and recruiting the next generation of captioners; strategising and implementing employee wellbeing initiatives, or contributing to Able’s communications mahi. I’ve loved working with Ingrid and have learnt so much from her – she’s truly one in a million!
Experience
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Frequency
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New Zealand
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Construction
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1 - 100 Employee
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Human Resources Coordinator
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Aug 2023 - Present
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Benestar
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Australia
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Human Resources Services
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100 - 200 Employee
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Wellbeing Support Advisor
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Jun 2023 - Jul 2023
Triaging phone calls to one of New Zealand's largest EAP providers. Arranging counselling support for individual employees and on-site support for businesses for critical incidents. Triaging phone calls to one of New Zealand's largest EAP providers. Arranging counselling support for individual employees and on-site support for businesses for critical incidents.
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Able
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New Zealand
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Team Leader
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Jun 2014 - Apr 2023
Managed a team of up to 15 Caption Producers; led end-to-end recruitment and training for over 50 staff; high levels of staff retention and progression; led and developed diversity and inclusion, and wellbeing strategies; developed new training processes for efficiency during significant business expansion; created new recruitment, testing, onboarding methods to adapt to new technologies and COVID-19; empathetic management of staff with mental health issues and neurodiversity; managed competing deadlines and workflows, including linear broadcast, live to air and commercial alongside administration and managerial tasks; helped to develop and implement Able's strategic vision; assisted in change management; consistently identified as a high performer with exemplary 360 feedback. Show less
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Fast Minutes
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London, England, United Kingdom
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Conference Administrator
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2010 - 2013
Record keeping and company secretarial role for three London Local Authorities, focused on Social Services Child Protection Conferences. Prepared materials for use in court proceedings, maintained high levels of confidentiality, and synthesised and presented extensive material in compressed time-frames. Record keeping and company secretarial role for three London Local Authorities, focused on Social Services Child Protection Conferences. Prepared materials for use in court proceedings, maintained high levels of confidentiality, and synthesised and presented extensive material in compressed time-frames.
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TVNZ
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New Zealand
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Broadcast Media Production and Distribution
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700 & Above Employee
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Caption Editor - News Editor
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2009 - 2010
Promoted to newly established role as News Editor following outstanding performance and leadership in earlier roles as Captioning Producer and Captioning Editor. Acquired superior expertise in technology, editing, and news captioning. Shaped and revamped news resources for the department, took a leading role in staff development and training, with a focus on news captioning.
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Caption Editor
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2008 - 2009
Produced, edited and quality checked captions for broadcast television, live and offline. Provided feedback and mentorship to the Caption Producer team.
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Caption Producer
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2007 - 2008
Produced closed captions for broadcast television - live and offline.
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Education
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Massey University
Graduate Diploma in Business Studies, Human Resource Management -
University of Canterbury
Master of Arts - MA (Distinction), English Language and Literature -
University of Canterbury
Bachelor of Arts - BA (Hons, First Class), English Language and Literature -
University of Canterbury
Bachelor of Arts - BA, English Literature and Political Science
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