Inger Anna Helmersen
CRM Consultant at ProsessPilotene AS- Claim this Profile
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Norsk Native or bilingual proficiency
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Engelsk Native or bilingual proficiency
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Dansk Limited working proficiency
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Svensk Limited working proficiency
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Fransk Elementary proficiency
Topline Score
Bio
Credentials
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Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associat
MicrosoftSep, 2021- Oct, 2024 -
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
MicrosoftAug, 2021- Oct, 2024 -
Microsoft Certified: Power Platform Functional Consultant Associate
MicrosoftAug, 2021- Oct, 2024 -
Microsoft Certified: Power Platform Functional Consultant Associate
MicrosoftAug, 2021- Oct, 2024
Experience
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ProsessPilotene AS
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Norway
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IT Services and IT Consulting
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1 - 100 Employee
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CRM Consultant
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Aug 2021 - Present
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Student Representative in the Administrative Committee of Technology Education
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Jul 2019 - Jul 2020
Represents the technology students at NTNU. Ensures the quality development in the technology education and function as a link between the students and the administration. Manage and organize the student council, Studentrådet Siv.ing..
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Student representative at the Faculty of Natural Sciences
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Aug 2018 - Jun 2019
Representing the students in the faculty board, the leader group and other executive committees to ensure the students interests and rights. Managing and organizing the student council, Studentrådet NV, and provided training and guidance. Participated in co-operation and collaboration of the student democracy at NTNU.
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Student representative at Department of Chemical Engineering
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Aug 2018 - Jun 2019
Represents the students in the department board, the leader group and other committees and meetings to ensure the students interests and rights. Represents the students in the student council at the faculty, Studentrådet NV.
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Lab assistant
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Jun 2013 - Aug 2018
2013-2015: Part-time, 2016-2018: Summer jobThe main tasks were to register chemicals and to update chemical registers and safety data sheets as well as to dispose of chemicals. The job also included some translation from norwegian to english, archiving and supplementary tasks.
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ProsessPilotene as
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Norway
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IT Services and IT Consulting
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1 - 100 Employee
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Developer
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Aug 2019 - Dec 2019
Developed a chat bot with Microsoft Bot Framework v4 SDK, C#, .NET, Azure, Azure devops, git
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Summer Intern
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Jun 2019 - Aug 2019
Developed a chat bot with Microsoft Bot Framework v4 ADK, C#, .NET, Azure, Azure devops, git
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Salesperson
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May 2017 - Apr 2019
Be the face of the company, greet and assist customers, train new employees, and carry out daily routines with colleagues. Be the face of the company, greet and assist customers, train new employees, and carry out daily routines with colleagues.
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Spa Host
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Jun 2015 - Jun 2016
Be the face of the spa, delivering excellent customer service, scheduling appointments, selling membership, products, food and beverage. Communicating appointments and schedules to colleagues. Coordinating facility capacity and executing start of day and end of day procedures. Train new employees. Be the face of the spa, delivering excellent customer service, scheduling appointments, selling membership, products, food and beverage. Communicating appointments and schedules to colleagues. Coordinating facility capacity and executing start of day and end of day procedures. Train new employees.
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Education
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Norwegian University of Science and Technology (NTNU)
Bachelor's degree, Information Technology -
Norwegian University of Science and Technology (NTNU)
Master of Science, Chemical Engineering and Biotechnology, Chemical Engineering -
UiT- The Arctic University of Norway
Mathematics one-year program -
Gateway College NYC
Fashion Management -
Kristen Videregående Skole Trøndelag (KVT)
Specialization in General Studies