Inge Van Dorsten
Medewerker projectondersteuning at GAD Gooi en Vechtstreek- Claim this Profile
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Nederlands Native or bilingual proficiency
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Engels Professional working proficiency
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Duits Elementary proficiency
Topline Score
Bio
Rob V.
Inge has shown clear steps on a steep growth path, in view of her expanding responsibilities as coordinator for the Change & Release Management processes for several business areas (ISAP, LAMP/MANTAS and RBTT). In a short period, she has shown to be a valuable contributor to these areas, solving operational problems, clarifying processes & procedures, and consolidating new ways of working and governance structures within the dynamic environments that both ABN AMRO and EDS were at the time. She has always shown to be able to connect my strategical views of Change & Release Management with the practical execution thereof. It was very nice to work with her !
Wilco Westerman
As a part of the Hewlett Packard RBS account Inge was responsible for Configuration Management activities for the account. During this period Inge has shown dedication, accuracy and a business sense that added value to her role and the client.
Rob V.
Inge has shown clear steps on a steep growth path, in view of her expanding responsibilities as coordinator for the Change & Release Management processes for several business areas (ISAP, LAMP/MANTAS and RBTT). In a short period, she has shown to be a valuable contributor to these areas, solving operational problems, clarifying processes & procedures, and consolidating new ways of working and governance structures within the dynamic environments that both ABN AMRO and EDS were at the time. She has always shown to be able to connect my strategical views of Change & Release Management with the practical execution thereof. It was very nice to work with her !
Wilco Westerman
As a part of the Hewlett Packard RBS account Inge was responsible for Configuration Management activities for the account. During this period Inge has shown dedication, accuracy and a business sense that added value to her role and the client.
Rob V.
Inge has shown clear steps on a steep growth path, in view of her expanding responsibilities as coordinator for the Change & Release Management processes for several business areas (ISAP, LAMP/MANTAS and RBTT). In a short period, she has shown to be a valuable contributor to these areas, solving operational problems, clarifying processes & procedures, and consolidating new ways of working and governance structures within the dynamic environments that both ABN AMRO and EDS were at the time. She has always shown to be able to connect my strategical views of Change & Release Management with the practical execution thereof. It was very nice to work with her !
Wilco Westerman
As a part of the Hewlett Packard RBS account Inge was responsible for Configuration Management activities for the account. During this period Inge has shown dedication, accuracy and a business sense that added value to her role and the client.
Rob V.
Inge has shown clear steps on a steep growth path, in view of her expanding responsibilities as coordinator for the Change & Release Management processes for several business areas (ISAP, LAMP/MANTAS and RBTT). In a short period, she has shown to be a valuable contributor to these areas, solving operational problems, clarifying processes & procedures, and consolidating new ways of working and governance structures within the dynamic environments that both ABN AMRO and EDS were at the time. She has always shown to be able to connect my strategical views of Change & Release Management with the practical execution thereof. It was very nice to work with her !
Wilco Westerman
As a part of the Hewlett Packard RBS account Inge was responsible for Configuration Management activities for the account. During this period Inge has shown dedication, accuracy and a business sense that added value to her role and the client.
Credentials
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TMAP Test engineer
EXINJun, 2014- Nov, 2024 -
ASL Foundation
APMG-InternationalApr, 2014- Nov, 2024 -
BISL Foundation
APMG-InternationalApr, 2014- Nov, 2024 -
Agile Scrum Foundation
EXINMar, 2014- Nov, 2024 -
ITIL Expert in IT Service Management V3
EXINNov, 2011- Nov, 2024 -
Prince2 Practitioner
APMG InternationalJun, 2013- Nov, 2024
Experience
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GAD Gooi en Vechtstreek
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Netherlands
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Environmental Services
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1 - 100 Employee
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Medewerker projectondersteuning
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May 2017 - Present
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Configuration and Asset Management Process Manager
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Apr 2011 - Present
• Accountable for implementation and direct execution of the process on a day-to-day basis in line with the agreed standards. Maintain Processes and procedures. Using ITIL V3.• Managing all activities necessary to manage the planning, identification, control, tracking and audit of Configuration Items (CIs). Functional Manager CMDB• Overall responsible to ensure the Configuration Management System (CMS) structure and design meets the needs of the organization in delivery and support of the Customer and thus leads process evaluation within the account.CMS is created with SQL Server Management Studio • Ensure accuracy and integrity of data stored within the CMS through verification and audit procedures.• Creating and producing KPI reports for the customer and HP internal.• Training HP teams in NL and overseas.• Regular Meetings with technical and non-technical personnel both internally and externally, in NL and overseas.• Team manager of the CMDB team in NL and overseas. Show less
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Configuration Manager
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2010 - Apr 2011
• Develop, implement and maintain Processes and procedures.Being Primary contact• Training team members in NL and overseas.• Making reports using Business Objects.• Create /Update Application information in Service Center.• Participate in Service Center tooling team and Change Management meeting.• Testing of new functionality in Service Center Tool.• Participating in Projects to create a CMDB for RBS in Service Center.• Participate in meetings with the RBS business team Show less
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EDS
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Amsterdam en omgeving, Nederland
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Configuration,Change and release Manager at the ABN AMRO Account
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2004 - Jan 2010
2008-2010: ISAP team, • Monitor the ISAP (International Standard Application Platform(AS400)) Change portfolio, check and advice. • Develop, implement and maintain ISAP Change Processes and procedures • Participate in meetings with the ISAP business team . • Training team members in NL and overseas. • Making reports using Business Objects. • Update and maintain the Release Management intranet site using FrontPage. • Chair at weekly ISAP Change Control Board. • Responsible for Service Center configuration management. 2006-2008: Generic team, • Develop, implement and maintain Generic Change Processes and procedures. • Monitor the Change portfolio, check and advice. • Making reports using Business Objects. • Training team members in NL and overseas • Chair at weekly Generic Change Control Board. • Responsible for Service Center configuration management. Show less
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ABN AMRO Bank N.V.
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Netherlands
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Banking
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700 & Above Employee
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Senior Supporter (Unix environment)
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Dec 1999 - Mar 2004
SME for the specific Unix systems within ABNAMRO SME for the specific Unix systems within ABNAMRO
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Education
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1982 - 1983
HEAO Zwolle
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1979 - 1981
HAVO, Willem de Zwijger, Bussum
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1974 - 1979
MAVO ,Brandsma Mavo, Bussum
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