Inge Harms
Social worker in Private Practice at The Family Counselling Centre- Claim this Profile
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German Full professional proficiency
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English Full professional proficiency
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Afrikaans Full professional proficiency
Topline Score
Bio
Credentials
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BSW
SACSSPJan, 2015- Nov, 2024
Experience
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The Family Counselling Centre
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Mental Health Care
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1 - 100 Employee
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Social worker in Private Practice
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May 2021 - Present
➢ Counselor in private practice and part of a dynamic team.➢ Managing personal caseload and client base.➢ Individual counselling (crisis, grief, relationship, family, child, parental and family law).➢ Record keeping and administrative duties.➢ Centralized reception and invoicing system in place.➢ Offering pro bono counselling as part of the outreach programme. ➢ Counselor in private practice and part of a dynamic team.➢ Managing personal caseload and client base.➢ Individual counselling (crisis, grief, relationship, family, child, parental and family law).➢ Record keeping and administrative duties.➢ Centralized reception and invoicing system in place.➢ Offering pro bono counselling as part of the outreach programme.
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School Counselor
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Jan 2020 - Dec 2020
➢ Counselling services for Grade 1- 6.➢ Individual and family interventions.➢ Report writing and administrative duties.➢ Multi-disciplinary meetings and holistic interventions.➢ Staff wellness and psychological support.➢ Parent meetings for collateral information and feedback.➢ Liaising with teachers, advising, or making recommendation where required. ➢ Counselling services for Grade 1- 6.➢ Individual and family interventions.➢ Report writing and administrative duties.➢ Multi-disciplinary meetings and holistic interventions.➢ Staff wellness and psychological support.➢ Parent meetings for collateral information and feedback.➢ Liaising with teachers, advising, or making recommendation where required.
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Social Worker
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Apr 2019 - Dec 2019
➢ Processing of new applications.➢ Social work assessments and recommendations.➢ Individual and family interventions.➢ Report writing and administrative duties.➢ Recommendations regarding the care of the elderly (vulnerability reports).➢ Liaising with home managers and support staff.➢ Multi-disciplinary interventions.➢ Marketing and sales support. ➢ Processing of new applications.➢ Social work assessments and recommendations.➢ Individual and family interventions.➢ Report writing and administrative duties.➢ Recommendations regarding the care of the elderly (vulnerability reports).➢ Liaising with home managers and support staff.➢ Multi-disciplinary interventions.➢ Marketing and sales support.
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Amazon
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United States
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Software Development
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700 & Above Employee
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Customer Service Associate
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Jun 2018 - Apr 2019
➢ Online client services – German market.➢ Excellent telephonic competence.➢ Responding to email queues.➢ Web chats.➢ Customer relationship building and management. ➢ Online client services – German market.➢ Excellent telephonic competence.➢ Responding to email queues.➢ Web chats.➢ Customer relationship building and management.
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Clinical Case Manager
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Nov 2016 - May 2018
➢ Bio-psychosocial assessments as part of the new intake procedures.➢ Out-patient based drug- and alcohol dependent therapeutic counselling.➢ Psycho-social educational groupwork.➢ Community based psycho-education within local schools.➢ Referrals and administrative report for in-patient treatment facilities➢ Court work, witness testimony and formulation of social work reports in relation to Section 21, The Prevention and Treatment of Drug Dependency Act, 70 of 2008➢ Maintaining patient records and administrative duties.➢ Compilation of DSD required monthly statistical data.
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Case Manager
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Jun 2015 - Mar 2016
➢ Child protection and family preservation services.➢ Crisis management services, including issuing Form 36 child removal documents.➢ Social work investigations in relation to the Children’s Act 38 of 2005, as amended (neglect, physical and sexual abuse)➢ Formulation of Form 38 Finalization reports.➢ Court attendance with verbal and/or written submission in Magistrate’s Court.➢ Expert witness testimony in the North Gauteng High Court.➢ Networking and professional collaboration with other professionals, incl. Family Advocate’s Office, Nelspurit.➢ Professional attendance at the adoption selection committee, Witbank (internal CMR).➢ Trauma and bereavement counselling➢ Individual and family counselling➢ Assessment of children
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University of Cape Town
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South Africa
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Higher Education
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700 & Above Employee
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Student Social Worker
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Feb 2011 - Jul 2014
➢ Communicare (Pinelands): Casework management and report formulation (elderly care)➢ Case presentation to supervisors (internal and external) at UCT➢ Sister’s Incorporated (Kenilworth): Individual casework and report formulation (women’s shelter for intimate partner violence).➢ Casework management, assessment and analysis using Trauma theory and case presentation (UCT)➢ Case presentation to supervisors (internal and external) at UCT➢ Oceanview High School (Oceanview): Casework and Groupwork (Support group for bullying victims in collaboration with Cape Mental Health).➢ Disabled People of South Africa (DPSA) Cape Town CBD: Groupwork at Oasis Protective Workshop, Claremont. HIV/AIDS psycho-education groups for people with intellectual disabilities.➢ Community work project in Elsies River, Psycho-educational workshop on HIV/AIDS aimed at people with various physical and/or mental health disabilities in collaboration with TB/HIV Care Association
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Forward Slash Technology
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Representative
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Jul 2008 - Jan 2010
➢ Client services for international clientele➢ Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment resolving customerqueries and problems, over all mediums: Calls; Emails and Web chats.➢ Driving various behaviours to improve business metrics➢ Event driven interventions, inbound and/or outbound.➢ e-Commerce and Risk service/s.➢ Customer relationship building and management as well as cross selling of products and services. ➢ Client services for international clientele➢ Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment resolving customerqueries and problems, over all mediums: Calls; Emails and Web chats.➢ Driving various behaviours to improve business metrics➢ Event driven interventions, inbound and/or outbound.➢ e-Commerce and Risk service/s.➢ Customer relationship building and management as well as cross selling of products and services.
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Education
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University of Cape Town
Project Management, School of Business -
University of Cape Town
BSW, Social Work -
Hoerskool Die Wilgers
Matric -
Deutsche Schule Pretoria