Experience

City Hotel Groningen

• Netherlands
• Hospitality
• 1 - 100 Employee

• Host

  • Sep 2022 - Present



Blossoms Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Apr 2021 - May 2022



Evolution

• Malta
• IT Services and IT Consulting
• 700 & Above Employee

• Game presenter

  • Oct 2018 - Sep 2020

  Main responsibilities included great knowledge of different games, representing the company and working with customers worldwide Main responsibilities included great knowledge of different games, representing the company and working with customers worldwide



Nira Caledonia

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Sep 2017 - Sep 2018

  Work with tourists from all over the world, handling their requests with a personal touch, making them feel special and well rested. Taking care of the customer service with a professional attitude Work with tourists from all over the world, handling their requests with a personal touch, making them feel special and well rested. Taking care of the customer service with a professional attitude



Blossoms Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Receptionist

  • 2015 - 2017

  Worked with tourists in Amsterdam, hotel check-in check-out procedures. As the hotels are not so big, there was no reservation department, so I handled incoming reservations. Successfully dealt with customer complaints, replied to emails concerning reservations. Updated website information for hotels, worked with companies like booking.com, Expedia etc. and was responsible to keep the hotel information up to date. Worked with tourists in Amsterdam, hotel check-in check-out procedures. As the hotels are not so big, there was no reservation department, so I handled incoming reservations. Successfully dealt with customer complaints, replied to emails concerning reservations. Updated website information for hotels, worked with companies like booking.com, Expedia etc. and was responsible to keep the hotel information up to date.



Self Employed

• United States
• 700 & Above Employee

• Babysitter

  • Jan 2015 - Oct 2015

  Work included constant care of a baby (2-9 months old), discussing with parents the way they like their child to be raised and accommodate to that. Work included constant care of a baby (2-9 months old), discussing with parents the way they like their child to be raised and accommodate to that.



Princess Hostel Leidse Square

• Amsterdam, North Holland, Netherlands

• Receptionist

  • 2014 - 2015

  Handled the check-in and check-out procedures and made sure to accommodate all the wishes and needs of the hostel customers. Dealt with incoming reservations, replied to emails and customer complaints. Handled the check-in and check-out procedures and made sure to accommodate all the wishes and needs of the hostel customers. Dealt with incoming reservations, replied to emails and customer complaints.



Hotel Mosaic

• Brazil
• Hospitality
• 1 - 100 Employee

• Receptionist

  • 2013 - 2014

  Hotel check-in check-out procedure, taking care of guests needs, working in reservation department, handling guest complaints and kept my colleagues up to date with the latest information and things happening in the company. Hotel check-in check-out procedure, taking care of guests needs, working in reservation department, handling guest complaints and kept my colleagues up to date with the latest information and things happening in the company.



Latvian Police Trade Union

• Riga, Latvia

• Volunteer

  • Jan 2013 - Sep 2013

  Organizing events, participants’ registration. Organizing events, participants’ registration.