Experience

Primend

• Estonia
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Sales Manager

  • Sep 2021 - Present

  Work on the systems, business, process optimization for customer needs. Implementation and support of Microsoft products are tailor-made for end users. IT project management and implementation. Improving the customer's IT infrastructure. #Microsoft 365 licenses#User support,#Azure public cloud services#server hosting#virtual server rental #data center solutions#backup services#M&A support#SharePoint solution Work on the systems, business, process optimization for customer needs. Implementation and support of Microsoft products are tailor-made for end users. IT project management and implementation. Improving the customer's IT infrastructure. #Microsoft 365 licenses#User support,#Azure public cloud services#server hosting#virtual server rental #data center solutions#backup services#M&A support#SharePoint solution



AUTOBRAVA Motors | Latvia

• Latvia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Process and Quality manager (Reducing Covid time)

  • Sep 2019 - 2020

  Conduct quality audits. Process automation and improvement. System development. Measure and communicate team’s progress against individual, team and site goals and Key Performance Indicators (KPI’s). Develop and implement data analysis / sales, product analysis methods to correct quality issues, sales & after sales unified system - CRM. Proactively identify and implement items to enhance quality through continuous improvement. The outcome of this is reduced costs, reduced risk and/or service improvement. Ensure team compliance with all policies, procedures and site/company regulations. Show less



TP Consulting

• Project Manager

  • Sep 2018 - Aug 2019

  Preparation and coordination of purchase and sales agreements. Managing, control and developing processes and quality. Project scope management, resource planning, team coordination, communication. Team work planning and coordination, according to client needs. Project resource planning and the follow-up of results. Project requirements management and control of changes. System development. Preparation and coordination of purchase and sales agreements. Managing, control and developing processes and quality. Project scope management, resource planning, team coordination, communication. Team work planning and coordination, according to client needs. Project resource planning and the follow-up of results. Project requirements management and control of changes. System development.



JYSK

• Denmark
• Retail
• 700 & Above Employee

• Customer Service Manager (Baltic&Belarus)

  • Mar 2018 - Jul 2018

  Responsible for monitoring customer service processes at company in the Baltic and Belarus level, developing customer service processes for customer centers, JYSK web-store staff, as well as providing basic suggestions for retail store. Responsible for monitoring customer service processes at company in the Baltic and Belarus level, developing customer service processes for customer centers, JYSK web-store staff, as well as providing basic suggestions for retail store.



Averoja

• Latvia
• Travel Arrangements
• 1 - 100 Employee

• Incoming Department Sales Manager

  • Apr 2015 - Jul 2017

  Managing project managers, supervising and analyzing their daily work and organizing their training. Coordination of financial flow. Managing agreements with partners and clients. MICE department development, organizing and managing promotional materials for Latvian tourism promotion at international exhibitions, planning calendar of exhibitions according to the target audience of the company and organizing business trips with EU co-financing. Organizing and providing service for international conferences and seminars, as well as creation and implementation of reservation systems and other IT projects, working closely with the IT department. Show less



Tūrisma aģentūra KOLUMBS

• Latvia
• Travel Arrangements

• Corporate Department and Sales Department Manager

  • Jul 2007 - Apr 2015

  (in add. – Travel Agency Averoja, from 2010)Managing consultants, analyzing their daily work, raising their level of qualifications, ensuring efficient service providing, solving problem situations. Establishing and maintaining partner relationships, working with co-operation agreements. Improving financial accounting system (AGM), ensuring support and training. System development. Creating and managing department budget. Attracting new customers and participating in tender procedures.

• Corporate client consultant

  • Oct 2004 - Jul 2007

  Direct sales, dealing with clients, business and leisure travel organization, representing colleagues at management meetings.



Lauku celotajs

• Travel Arrangements
• 1 - 100 Employee

• travel consultant

  • Sep 1998 - Sep 2004

  Dealing with corporate customers. Organizing exchange trips and exhibitions. Telemarketing. Dealing with corporate customers. Organizing exchange trips and exhibitions. Telemarketing.