Inesa Bagdzevičiūtė

Customer Service Manager at Telenordi
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Contact Information
us****@****om
(386) 825-5501
Location
Lithuania, LT
Languages
  • Lithuanian Native or bilingual proficiency
  • English Professional working proficiency
  • Russian Limited working proficiency
  • French Elementary proficiency
  • Spanish Elementary proficiency
Skills

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Bio

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Credentials

  • Bachelor of Arts
    Vilnius university, Kaunas faculty
    Jun, 2008
    - Nov, 2024

Experience

  • Telenordi
    • Lithuania
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Customer Service Manager
      • Dec 2018 - Present

      - Customer support via calls, emails and live chats; - Excellent customer experience; - Client support in emergency situations; - Team work; - Communication in Lithuanian and English; - Multitasking in different projects and tasks. - Customer support via calls, emails and live chats; - Excellent customer experience; - Client support in emergency situations; - Team work; - Communication in Lithuanian and English; - Multitasking in different projects and tasks.

  • Freelance
    • Lithuania and Europe
    • Translator
      • Sep 2009 - Present

      Freelance translator cooperating with different translation bureaus and private clients Freelance translator cooperating with different translation bureaus and private clients

  • Bookshop chain Pegasas
    • Panevėžys
    • A bookshop consultant
      • Oct 2018 - Dec 2018

  • Market
    • Seller
      • Jun 2016 - Aug 2018

      Trade of natural and food products in various fairs and marketplaces; communication with customers, consultations. Periodic (not constant) work. Trade of natural and food products in various fairs and marketplaces; communication with customers, consultations. Periodic (not constant) work.

  • Private company
    • Freelance translator of medical equipment instructions
      • Mar 2013 - Jun 2018

      Translation of user manuals for various medical, disinfection equipment Translation of user manuals for various medical, disinfection equipment

  • UAB "Sielų namai"
    • Freelance Writer
      • Oct 2015 - Jan 2017

  • Compensa Life Vienna Insurance Group SE Lietuvos filialas
    • Lithuania
    • Insurance
    • 100 - 200 Employee
    • Insurance consultant
      • Oct 2010 - Jun 2011

      Providing consultations about life insurance Providing consultations about life insurance

Education

  • Vilniaus universitetas / Vilnius University
    Bachelor of Arts, English philology
    2004 - 2008

Community

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