Experience

ISTE Group

• United Kingdom
• Book and Periodical Publishing
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2018 - Present

  • Creating and sending contracts to authors• Processing invoices and receipts• Updating database of the company• Updating mailing lists, status of books• Processing payments for authors• Assisting the marketing department, the French and the English production teams• Restocking and sending books to Amazon• Mail management (in charge of sending books copies to authors through Royal Mail,DPD)



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Customer Service & Social Media advisor

  • Feb 2016 - Feb 2018

  • Promoted to the Social Media department• Handling Inbound and outbound calls• Account Management• Building customer rapport • Liaising between different departments• Product and brand knowledge • Applying the brand policies to resolve customer queries and questions in a timely fashion• Using social media platforms to resolve customer queries and to provide customer care



Guineu Immobles Suisse Sa

• Administrative Assistant

  • Sep 2015 - Dec 2015

  • Customer’s first point of contact face to face and by phone• Receiving and sending mails• Tenant account management• Using own initiative to achieve results as well as working within a team



Simnati Consulting

• Switzerland
• Accounting
• 1 - 100 Employee

• Assistant Accountant

  • Jun 2015 - Aug 2015

  • Preparing and sending invoices• Verifying the invoices and performing bank reconciliation• Ordering and managing office suppliers



United Nations Office at Geneva

• Intership at the United Nations , Executive Assistant

  • Jan 2015 - May 2015

  • Setting and executing key day objectives• Preparing official letters of accreditation• Drafting of work certificates• Making reports of the meetings and conferences• Making travel arrangements