Experience

Beauty Therapy and Surgery Clinic SUGIHARA

• Lithuania
• Hospitals and Health Care
• 1 - 100 Employee

• Receptionist

  • May 2019 - Present

  I am serving patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. I am Welcoming patients and visitors in person or on the telephone, and answering or referring inquiries. In my job role I Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. I am keeping patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. One of my main tasks is to comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area. There are more responsabilities in my Jog as: Ensure availability of treatment information by filing and retrieving patient records. Maintain patient accounts by obtaining, recording, and updating personal and financial information. Obtain revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Maintain business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs. Help patients in distress by responding to emergencies. Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. Maintain operations by following policies and procedures, reporting needed changes. Contribute to team effort by accomplishing related results as needed. Show less



Kūrybos namai ELITAZ

• Lithuania
• Entertainment
• 1 - 100 Employee

• Event Coordinator

  • Jan 2020 - Jan 2020

  Event planning, design and production within time limits Working with clients to identify their needs and ensure customer satisfaction Organizing facilities and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc. Event planning, design and production within time limits Working with clients to identify their needs and ensure customer satisfaction Organizing facilities and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.



Sergel Lietuva

• Customer Service Manager

  • Sep 2018 - Mar 2019

  My main responsabilities by working in Sergel was: Develop and maintain professional relationships with customers and ensure customer satisfaction. Coordinate with clients and acquire all information and resolve issue effectively. Provide professional assistance to all clients issues and ensure confidentiality of all client information. Schedule with clients payment dates. Maintain comprehensive knowledge of all services and products and update all request on development needs. Analyze all customer requirements and recommend solutions to meet same and prepare effective financial plans to suit individual customers. Show less



Apranga Group

• Lithuania
• Retail
• 200 - 300 Employee

• Seller

  • Dec 2016 - Sep 2018

  At this job I have improved some skills: Sales skills – sellers must consistently meet or exceed established individual sales goals given to them by leadership Customer service – providing excellent customer service is a top priority for companies that employ sellers, who are expected to give a fast welcome that makes potential customers comfortable Money handling – sellers, especially those in retail, need the ability to count money and make change in an accurate and timely way Negotiation – great sellers are comfortable handling customer objections and politely working toward a sale Memorization – sellers have to remember accurate information on current sales promotions, as well as policies regarding payments and exchanges, to do their job effectively Communication skills – sellers often speak with customers, prospects, fellow team members, managers, and other guests, so strong communication skills are essential Physical fitness – frequent standing for long hours, walking, using hand motions, Show less