Head of HR

• Apr 2021 - Present

Human Resources Specialist

• Jun 2020 - Apr 2021

• Planning and managing recruitment, selection, training and development activities • Ensuring regulatory compliance with legal requirements • Managing employee on-boarding process and maintaining positive environment through events, CSR activities etc. • Developing and managing human resources policy • Resolving complex employee relation issues and addressing grievances • Planning and managing recruitment, selection, training and development activities • Ensuring regulatory compliance with legal requirements • Managing employee on-boarding process and maintaining positive environment through events, CSR activities etc. • Developing and managing human resources policy • Resolving complex employee relation issues and addressing grievances

Regional Manager

• Mar 2019 - Jun 2020

• Managing 17 coffee stores with ~80 employees• Overseeing supply chain process on a daily basis, tracking KPI’s• Setting policies and procedures• Motivating and encouraging employees• Managing recruitment and training process of new employees• Evaluating financial performance and providing insights• Organizing employee assessment process• Preparing regular reports for upper management and shareholders• Ensuring that staff follows health and safety regulations• Coming up with creative solutions to different issues (e.g. moderating employee conflicts, creating new marketing campaigns etc.)

HR Manager

• Sep 2017 - Feb 2019

• Planning and managing recruitment, selection, training and development activities, including internal projects communications.• Perpetrating time tables for baristas.• Monitoring sales on a monthly basis; evaluating actual sales versus planned sales and/or last year sales.• Planning career development activities through mapping potential talents.• Tracking and monitoring performance levels and productivity of human resources.• Ensuring regulatory compliance with legal requirements. • Interpreting human resources policy to company management.• Resolving complex employee relations issues and addressing grievances.

Assistant Sales Manager

• Nov 2016 - Sep 2017

Fundraiser

• Feb 2016 - Nov 2016

Internship in marketing department

• Jul 2015 - Oct 2015

· Assist with general day-to-day operations · Help organize and prepare events · Contact and cooperation with partners and advertising agencies · Assist with general day-to-day operations · Help organize and prepare events · Contact and cooperation with partners and advertising agencies

Malteser Youth marketing coordinator

• Feb 2012 - Jun 2014