Indira Lorenzo

Director of Localization at Flo Health Inc.
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Location
London Area, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Catalan Native or bilingual proficiency
  • German Limited working proficiency
  • Albanian Elementary proficiency

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Gintaras Lenkutis

I'm lucky to have worked alongside Indira for over a year at Tripadvisor. She is a great communicator, good product manager and strong leader. Indira goes above and beyond in finding the best outcome to a complex problem and suggests outside the box solutions. While she is driven and focus on task at hand, she is very pleasant to work with and undoubtedly Indira would be a great asset in any organization.

Claudia Bianchi

I worked with Indira and her team on several complex projects at TheFork/TripAdvisir over the past 3 years. Localization was a critical aspect of the product xp on each of those endeavors, requiring very fast execution, accuracy and adaptations to local specifics. Indira’s team has been partnering with me to deliver on all localization requirements. Thanks to Indira’s professionalism and dedication, my team has gained greatly in productivity and has managed to ship features and projects on time - including some of the most complex, like those related to expansion in new markets. Indira has built a team of professionals and processes serving localization needs for the entire company. She has created and continuously developed a structured, repeatable machine that delivers thousands of translations everyday across B2C and B2B services - do I need to remind you that TA has a worldwide presence with digital products translated in over 50 languages? She’s the wizard behind the magic. Beside being very knowledgeable in the localization field, Indira is a seasoned Program Manager and a respected people’s Manager. For all these reasons, I can only unreservedly recommend her to anybody who’s seeking to integrate real talent on their organization.

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Experience

    • United Kingdom
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Director of Localization
      • Oct 2020 - Present
    • United States
    • Software Development
    • 700 & Above Employee
    • Group Program Manager, Localization
      • Jul 2017 - May 2020

      Responsible for localization operations across Tripadvisor and family of brands within Tripadvisor Media Group. Owned and executed operational strategy in line with business objectives and developed tools and workflow design processes to ensure ongoing operational efficiency and language quality improvement at scale. Managed a team of Program Managers focused on the localization roadmap for specific business units and on the implementation of localization solutions for ongoing optimization.

    • Senior Program Manager, Localization
      • Apr 2015 - Jun 2017

      Led the localization roadmap for the Restaurants, Experiences and Rentals business units by collaborating with product, engineering, design and marketing teams on the delivery of international launches expansion goals. Responsible for strategy for localization bug fixing and prevention at scale. Centralized management for requests outside of the localization continuous workflow for better traceability and improved cross-functional collaboration.

    • Egypt
    • Software Development
    • 1 - 100 Employee
    • Operations Director
      • Apr 2014 - Apr 2015

      Undertook P&L responsibility and reported to C level. Responsible for translation production strategy, cost efficiency and process improvement, as well as Production Management responsibilities.

    • Production Manager
      • Mar 2012 - Mar 2014

      Led Translation Production and Vendor Management teams and owned risk assessment and workload management. Created and successfully implemented a Quality Management System for BS EN ISO 9001, and performed as Quality Representative during external audits. Supported Sales on client pitches and RFPs. Managed a team of Project Managers and performed as escalation point for technical issues and engineering processes.

    • Senior Project Manager
      • Oct 2009 - Mar 2012

      Responsible for translation, localization and interpreting projects for high profile accounts in demand for top quality standards and quick turnaround times. Monitored quality assurance and budgeting.

    • Executive Offices
    • Resource Coordinator and Project Manager
      • Sep 2007 - Oct 2009

      Managed translation projects for several ad-hoc accounts and owned supplier database clean-up and expansion, performing as Vendor Manager for this recruitment and language services provider. Managed translation projects for several ad-hoc accounts and owned supplier database clean-up and expansion, performing as Vendor Manager for this recruitment and language services provider.

    • Real Estate
    • 1 - 100 Employee
    • Freelance Translator and Interpreter
      • 2006 - 2007

      English to Spanish marketing translation and consecutive and simultaneous interpreting for product launches and focus groups. English to Spanish marketing translation and consecutive and simultaneous interpreting for product launches and focus groups.

Education

  • Universitat Pompeu Fabra
    Bachelor of Arts (BA), Translation and Interpreting
    2001 - 2005
  • Chartered Institute of Linguists
    Diploma in Public Service Interpreting, Law
    2007 -

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