Experience

Bey & Associates, LLC

• United States
• Law Practice
• 1 - 100 Employee

• Intake Specialist

  • May 2022 - Present



Remitly

• United States
• Financial Services
• 700 & Above Employee

• Learning Specialist

  • Jul 2018 - May 2022

  - Ensure all training logistics or resources needed before, during and after training are prepared or returned properly exercising due diligence in their safekeeping and security.- Comply with learner and facilitator guidelines or standards.- Observe, co-lead, and lead new hire and ongoing training.- Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques.- Facilitate transition of learners from training to work environment, ensuring competency levels are sufficient.- Adapt developed classroom agenda, timelines and content flow as necessary to deliver effective training to students. Show less

• Customer Service Representative

  • Jul 2018 - Dec 2018

  Help customers with complaints and questions, give customers information about products and services



ibex

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Subject Matter Expert

  • Feb 2016 - Apr 2018

  - Applying subject expertise. - Identifying areas where technical solutions would improve business performance. - Consulting across business operations, providing mentorship, and contributing specialized knowledge. - Recommending technical solutions about product. - Applying subject expertise. - Identifying areas where technical solutions would improve business performance. - Consulting across business operations, providing mentorship, and contributing specialized knowledge. - Recommending technical solutions about product.



Keiser University

• United States
• Higher Education
• 700 & Above Employee

• English Teacher

  • Feb 2014 - Sep 2016

  - Plan, prepare and deliver lessons to a range of classes and age groups - Prepare and set tests, examination papers and exercises - Mark and provide appropriate feedback on oral and written work - Devise, write and produce new materials, including audio and visual resources - Plan, prepare and deliver lessons to a range of classes and age groups - Prepare and set tests, examination papers and exercises - Mark and provide appropriate feedback on oral and written work - Devise, write and produce new materials, including audio and visual resources