Experience

PT HM Sampoerna Tbk.

• Indonesia
• Tobacco Manufacturing
• 700 & Above Employee

• Sr. Project Engineer

  • Aug 2020 - Present



BP AKR Joint Venture (PT Aneka Petroindo Raya)

• Surabaya Area, East Java, Indonesia

• Operation Manager

  • Nov 2018 - Aug 2020

  Managing the entire operational activities of all BP Fuel station areas, focusing on the site management in compliance to the BP safety standard, achieve target sales and still deliver excellence Customer service, with details below: 1. Lead day-to-day individual and group performance of the territory stations and ensure stations generating excellent customer experience and delivery performance growth. 2. Achieve organizational objectives to generate profit and to monitor key performance indicators in the territory, through various processes such as setting up business plan, reviewing Profit & Loss report and continuously improving performance. 3. Establish Site Operation Procedure to ensure seamless delivery of daily operating sites. Apply tools to monitor site performance (Site Navigator, mystery shopper program, site checklist, Lead Auditor for regular internal audit). 4. Carry out SWOT analysis including understanding trading area and monitoring competitor activities to identify growth opportunity on the retail business, such as finding potential Non-Fuel Partner, potential fleet customers, creating promotion program, creating competition program among the team. 5. Ensure solid dealer relationship, act as focal point for dealer in all matters, re-negotiate dealer contract based on site profitability and boundaries defined by asset management. 6. Lead, oversee, and be an example on HSSE policies and standard application. Ensure compliance based on defined criteria and minimum review frequency. 7. Lead the process of new site opening, including directed recruitment/training/staff development, Dealer recruitment, to ensure deliverable of timely opening with agreed standard. Show less



PT Shell Indonesia

• Indonesia
• Oil and Gas
• 100 - 200 Employee

• Engineering Manager Indonesia

  • Jan 2015 - Jun 2017

  Responsible to manage both Capex and Opex program for all Shell Retail stations in Indonesia (Greater Jakarta, Surabaya, and Medan with total of 100 sites), budget of approximately US$ 10 mio per year, with details below :1. Manage strategic partnership with engineering companies to support Shell’s retail business, including end-to-end engineering process starting from project plan, project delivery and execution (construction, site refurbishment, renovation), and site maintenance.2. Manage and monitor performance of 3rd part Consultant quarterly and annually to deliver saving and annual target as per plan.3. Responsible to drive Capex and Opex program delivery performance to meet with targeted outcome (cost, time, and quality) as well as to ensure the execution is aligned with HSSE standard, Shell design, and retail business objective. 4. Develop long-term capital plans called Multi Year Plan for Indonesia Network Strategy in alignment with Global Engineering team and continuous improvement in terms of cost, time and quality.5. Work with Global team to explore and implement global best practices (with local adjustment as necessary) and fit for purpose design and processes for EPCM and maintenance programs in line with Network Strategy for Indonesia. 6. Manage key stakeholder relationship with other function within Shell Retail business, including Marketing, Operation, and other external third parties, including government authorities. Proactively communicate with them on regular basis to monitor deliverable of program through an integrated way. Show less

• Territory Manager East Java

  • Jan 2012 - Apr 2015

  As Territory Manager, being responsible for managing the relationship between Shell and Dealer (Retailer) at site level, ensuring consistent delivery of the Shell Customer Commitment, through following strategies :1. Deliver Sales & Operations targets in volume and profitability through regular reviews and appropriate action plans.2. Manage and maintain positive Retailers relationships, supporting them to achieve and maintain top class site performance (including counseling to under performing sites). 3. Ensure Dealers implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals.4. Ensuring that the sufficient training and developing programms are applied to all site staffs in order to delivering the Customer Commitment. Show less

• Retail Network Planning East Java

  • Mar 2008 - Jan 2012

  Being part of the Shell Retail team who are responsible for developing Shell retail network in Indonesia, including developing 7 sites in East Java. Responsibilities: 1. Development Surabaya’s and East Java's Network Master plan, including run discounted cash flow evaluation for business case proposals and conduct market research on demographics, analyzing the volume potential based on competitive market.2. Responsible to manage team in developing and implementing growth program or Multiyear Plan, with to deliver against growth targets.3. Leverage our partners’ expertise. Develop external relationships to keep informed on infrastructural changes and development within geographical areas.4. Manage internal stakeholder (engineer, sales and operation, legal, finance, real estate) and keep communication open to ensure project time line and objective.5. Perform HSSE audits to operating sites by emphasizing on “Talk not Tick” program. Show less