Experience

Ipsos Australia

• Australia
• Market Research
• 1 - 100 Employee

• Junior Executive Project Manager

  • Mar 2023 - Present

• CATI supervisor

  • Jul 2022 - Present

• Team Leader

  • Jul 2021 - Jul 2022

  Leading a team of 10-60+ interviewing staff, ensuring interviewers are meeting KPI targets and complying with company policies. Delivering KPI information with recommendations on how to improve their performance to each interviewer on the hour.Working on recruitment of new staff. Running 1 on 1 interviews, CV screening and assisting with training new starters. Coaching and training interviewers who are falling below expectation to exceed the requirements of each project. Call monitoring of individuals, taking notes and delivery of coaching feedback. Running training sessions with individuals and groups.Conducting quality assurance validations that ensure staff are meeting industry and company standards. Show less

• Cati phone interviewer

  • Sep 2020 - Jul 2021



Monash University

• Australia
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Nov 2021 - Present

  Junior Designer and Research Assistant, working on a wide scope of industry projects working on various projects from early research to design development. Working with Industry Professionals across projects in the Health and MedTech environment to support and develop various design interventions from system design to traditional product design.

• Student Support Assistant

  • Aug 2022 - Mar 2023

• Technical Assistant

  • Jul 2021 - Jan 2022

  Assisting with machine maintenance, calibration and monitoring across laser cutters, FDM and Resin 3D printers for the universities Digital Fabrication workshop as well as instructing students and staff on proper use of the facilities.

• Industrial Design Intern

  • Aug 2021 - Nov 2021

  Health Design Collab



Bakers Delight

• Australia
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jun 2017 - Aug 2020