Experience

Iocane

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Senior Network Engineer

  • May 2023 - Present

  Managed Services and Projects Managed Services and Projects


Flinders University
• Australia
• Higher Education
• 700 & Above Employee
• Network and Cloud Infrastructure Services

  • Mar 2023 - May 2023

BT
• Belgium
• Financial Services
• 1 - 100 Employee
• Technical Management Professional

  • Oct 2022 - Jan 2023


IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Network Engineer

  • Sep 2017 - Oct 2022

  • Design, implementation and troubleshooting scalable network design of more than 1100+ Cisco, Nexus and Firewall devices in a highly redundant, complex and revenue-oriented Network scattered across 90 above countries. • Cooperate diligently with other IT team members clients across the global project to plan, design, and develop smart solutions. • Implementing and supporting Data Center Migrations initiatives from technology, leadership, and business perspective. • Design redundant and cost-effective solutions for redundant connectivity to multiple locations during major network merger. • Recommended hardware/software upgrades for over 300 routers to increase performance and lower overall costs. • Troubleshooting major Wireless network operations for fast pace demands with upgrading and managing latest Cisco Wireless LAN controllers and Access points. • Oversee all wireless rollouts and collaborated with executive management to discuss respective needs and possible solutions for improving network design. • Manage a team of Junior Network engineers and providing training to meet the required objectives. Show less



Cisco

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Network Specialist

  • Dec 2012 - Sep 2017

  • Support Cisco and Avaya customers and partners with design, implementation and troubleshooting of Cisco's Data products and solutions. • Provide technical assistance to largest providers and major enterprise customers on technology including Ethernet switches and routing protocols. • Lead the team and managed Cisco TAC and HTTS clients across different geographical regions including ASIA, LATAM, EMEA and US. • Transformed existing software bugs to correct errors, upgrade customer network, and improve efficiency. • Contribute to generate excellent CSAT, NPS and Customer Loyalty by providing best in class services to Enterprise customers with handling escalations. Show less


Radialpoint
• Canada
• Individual and Family Services
• Tech Support

  • Jul 2011 - Nov 2012