Indah Sukmaya

Account Executive at kiosTix.com
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID
Languages
  • English -
  • Bahasa Indonesia -

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Credentials

  • Frontend Web Development Basics
    Hacktiv8 Indonesia
    Aug, 2018
    - Nov, 2024

Experience

  • kiosTix.com
    • Indonesia
    • Entertainment Providers
    • 1 - 100 Employee
    • Account Executive
      • Jan 2019 - Present

      - managing the partnership process from making the list of potential leads, make the initial call, and negotiating the deal - maintain relationship with client - managing and handling the on going event (such as product, ticketing, and crowd management) - monitoring the process of new product from end to end (listing, initiating call, and negotiating) - managing the partnership process from making the list of potential leads, make the initial call, and negotiating the deal - maintain relationship with client - managing and handling the on going event (such as product, ticketing, and crowd management) - monitoring the process of new product from end to end (listing, initiating call, and negotiating)

  • Promogo
    • Greater Jakarta Area, Indonesia
    • Fleet Administrator
      • Oct 2018 - Oct 2018

      Manage the whole administration process for each Gojek driver who applied to put the ads on their vehicle Manage the whole administration process for each Gojek driver who applied to put the ads on their vehicle

  • JULO
    • Indonesia
    • Financial Services
    • 300 - 400 Employee
    • Credit Analyst
      • Mar 2017 - May 2018

      - Verified applicant data who applied loan - analyzed applicant data to determine their qualification - made a credit calculation to determine applicant's qualification - made approval decision to accept or reject applications - Verified applicant data who applied loan - analyzed applicant data to determine their qualification - made a credit calculation to determine applicant's qualification - made approval decision to accept or reject applications

  • Bukalapak
    • Indonesia
    • Information Technology & Services
    • 700 & Above Employee
    • Customer Support
      • Sep 2016 - Mar 2017

      - manage incoming emails from customer - handle hard complain with outbound call - manage incoming emails from customer - handle hard complain with outbound call

  • Lazada
    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Bulk Order Team
      • May 2016 - Aug 2016

      Handling bulk order (reseller customers)

    • Payment Processing Analyst
      • Nov 2015 - Aug 2016

      I was responsible to verify the payment transaction made by customer via Bank Transfermethod, including sending email to customer related to payment proof and bank detail.Also, I was responsible for the refund process, and the cancellation for orders older than 2days

  • HIJUP
    • Indonesia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service
      • Jul 2015 - Aug 2015

      I was responsible to handling customers’ complaint, by phone and email. I was responsible to handling customers’ complaint, by phone and email.

Education

  • Universitas Paramadina
    Bachelor's degree, Communication and Media Studies
    2023 - 2025
  • Hacktiv8 Indonesia
    Front End Web Development Basic, Computer Programming
    2018 - 2018
  • Bina Sarana Informatika
    Academy, Computerized Accounting
    2009 - 2012
  • SMA Negeri 1 Palimanan
    High School, Science
    2005 - 2008

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