Inda Deleon

Client Success & Virtual Assistant at VAUSA®
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Georgia, United States, GE

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Experience

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Client Success & Virtual Assistant
      • Nov 2021 - Present

    • Business Manager
      • May 2019 - Present

      Intake, scheduling, financial management & outreach marketing Intake, scheduling, financial management & outreach marketing

  • Buena Vista Road Animal Hospital
    • Columbus, Georgia, United States
    • Receptionist/Veterinary Assistant
      • Jan 2021 - May 2022

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Apr 2018 - May 2019

      Exceeding Monthly NOI Reducing monthly expenses Resident retention Team management Strategic outreach and social media marketing Exceeding Monthly NOI Reducing monthly expenses Resident retention Team management Strategic outreach and social media marketing

    • Real Estate
    • 1 - 100 Employee
    • Property Manager/Area Supervisor
      • Jan 2016 - Feb 2018

      Personnel management Financial management Leasing management Customer service management Administration management Responsible for hiring team members Managing team's scheduleResponsible for team reviews Making sure Property meets occupancy and income goals set for each month Monitoring closing ratios Managing marketing plan for each month Auditing financials to ensure accuracy Completing monthly financial reports Bidding projects for the property and submitting for approvalCreating and building relationships with vendors and in the community Performing quarterly inspections Create make ready schedule each weekMaximize NOI for the propertyReducing expense ratio Renewal program for resident retention Show less

    • Assistant Manager
      • Oct 2015 - Jan 2016

      Collected and accurately posted rent and other income.Monitored and followed up on bad debt to include preparation of late notices, resident and guarantor contact, and filingof evictions.Assisted with the hiring process of new team members Assisted in preparation and processing of all leases and related paperwork for approval by Property ManagerAssisted with maintaining key control of occupied and vacant units.Performed property inspections, quarterly, move-in and move out.Assisted with supervising maintenance staff in scheduling and directly scheduling property repairs with outside contractors as needed.Negotiated lease renewals with current residents when possible.Assisted residents with move-in/move-out processProcessed security deposits in a timely manner, if applicableInventory and purchased office supplies.followed up with residents to make sure works orders were completed to their standard Addressed resident complaints Assisted with leasing responsibilities to maximize occupancy. Assisted Property Manager in preparation of weekly and monthly reporting requirements. Show less

    • Leasing Consultant
      • Mar 2015 - Oct 2015

      Follow up with prospects Touring the community Marketing in the community Hosting resident events Monitoring closing ratios Meeting occupancy goals for each month

Education

  • Capella University
    Master of Business Administration - MBA
    2018 - 2020
  • University of Phoenix
    Bachelor of Science - BS, Psychology
    2010 - 2014
  • National Apartment Association
    Certified Apartment Manager, Property Management
  • Real EstateU
    Real Estate Lisence, Real Estate

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