Experience

PlaceOS

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Officer / Developer

  • Sep 2022 - Present

  Monitor support channels and support-related troubleshooting cases with specified SLA Provide technical support for globally installed instances of the PlaceOS platform Configure PlaceOS and its integrations with clients through Docker, Kubernetes, and other debugging tools PlaceOS application testing, troubleshooting, and debugging Monitor support channels and support-related troubleshooting cases with specified SLA Provide technical support for globally installed instances of the PlaceOS platform Configure PlaceOS and its integrations with clients through Docker, Kubernetes, and other debugging tools PlaceOS application testing, troubleshooting, and debugging



Jade Global

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Cloud Integration Analyst

  • Sep 2021 - Apr 2022

  Developed cloud-based integration processes and deployments for iPaaS/SaaS clients. Served as a point of contact for clients, providing scalable and adaptable cloud-based integrations for any business requirements. Assisted with end-to-end network framework creation and implementation. Integration processes included configuring authentication, routing, security policies, permissions, and load balancing all in a cloud-based solution. Developed cloud-based integration processes and deployments for iPaaS/SaaS clients. Served as a point of contact for clients, providing scalable and adaptable cloud-based integrations for any business requirements. Assisted with end-to-end network framework creation and implementation. Integration processes included configuring authentication, routing, security policies, permissions, and load balancing all in a cloud-based solution.



Twitter

• United States
• Software Development
• 700 & Above Employee

• Ad Operations Specialist

  • Dec 2018 - Nov 2020

  Administered operational support for Twitter advertisers through Twitter Revenue organization. Assisted global Twitter advertiser clients with daily ad support, managing workflows to meet expressed service level agreements. Administered operational support for Twitter advertisers through Twitter Revenue organization. Assisted global Twitter advertiser clients with daily ad support, managing workflows to meet expressed service level agreements.