Ina Nicoline Stagrum Buch
Customer Service Consultant at Renovasjonsetaten Oslo kommune- Claim this Profile
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English Native or bilingual proficiency
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Norwegian Native or bilingual proficiency
Topline Score
Bio
Experience
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Renovasjons- og gjenvinningsetaten - Oslo kommune
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Norway
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Government Administration
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1 - 100 Employee
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Customer Service Consultant
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May 2016 - Present
Waste management expertise: Demonstrated ability to provide efficient sorting of hazardous waste, ensuring compliance with relevant regulations and guidelines. Customer service skills: Proven track record of providing high-level customer service, including guiding customers on waste sorting and answering related questions. Team player: Contributed to the daily maintenance of the station and served as a substitute and seasonal worker for multiple teams, showing adaptability and flexibility. Strong communication: Ability to communicate effectively with customers and colleagues, ensuring smooth operations at the station. Dependable: Commended for being a reliable and dependable worker, becoming a permanent substitute from May 2022 until present. Show less
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Relokator AS
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Norway
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Facilities Services
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1 - 100 Employee
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Seasonal Worker
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Jun 2019 - Sep 2019
Logistics skills: Demonstrated ability to handle moving, packing, and assembly tasks for school equipment, office furniture, and similar items, ensuring timely and efficient delivery of goods. Time management: Proven ability to balance an extra summer job with a regular position, showing strong time management skills and a commitment to personal and professional growth. Physical ability: Ability to perform physically demanding tasks, including lifting and carrying heavy items, and using hand and power tools for assembly tasks. Show less
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Hjemmesykepleien Bydel Ullern
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Ullern, Oslo
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Nursing Assistant
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Jun 2018 - Sep 2018
Personal Assistance and Home Care: Demonstrated ability to provide personalized assistance and home care to users, including cooking meals, grooming, dressing, and administering medication. Interpersonal Communication and Customer Service: Proven track record of excellent interpersonal communication skills with users and colleagues. Skilled in providing compassionate and respectful customer service to users, and adept at navigating difficult conversations with empathy and understanding. Time Management and Adaptability: Successfully balanced two part time jobs, demonstrating strong time management and adaptability skills. Able to prioritize tasks effectively and efficiently, while remaining flexible in the face of unexpected changes or challenges. Show less
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Starbucks Norway
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Restaurants
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1 - 100 Employee
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Barista
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May 2015 - Sep 2017
Demonstrated expertise in providing exceptional customer service, quickly and efficiently taking orders for food and drinks and delivering them to customers. Maintained a clean and professional café environment, ensuring customer satisfaction and a welcoming atmosphere. Exhibited excellent time management skills, working quickly to wash dishes and restock the bar for seamless and prompt service. Proficient in multitasking and problem-solving, ensuring smooth operations in a fast-paced café setting. Show less
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Østern Brug AS
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Bærum, Viken, Norway
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Stablehand
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Jun 2009 - Sep 2013
Demonstrated responsibility as a seasonal and weekend substitute at a stable, overseeing daily operations including feeding, turnout, stall cleaning, and maintaining the overall appearance of the facility. Provided expert care and attention to horses, as well as support to their owners. Assisted with general farm maintenance such as animal care, fence repair, and cleaning water troughs, demonstrating strong attention to detail and ability to handle physically demanding tasks. Demonstrated responsibility as a seasonal and weekend substitute at a stable, overseeing daily operations including feeding, turnout, stall cleaning, and maintaining the overall appearance of the facility. Provided expert care and attention to horses, as well as support to their owners. Assisted with general farm maintenance such as animal care, fence repair, and cleaning water troughs, demonstrating strong attention to detail and ability to handle physically demanding tasks.
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Education
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Bjørknes University College
One-year program, Security Studies and International Relations -
University of Kent
MSc Forensic Psychology, Forensic Psychology -
University of Kent
Bachelor of Science - BS, Psychology -
University of Oslo (UiO)
Årsenhet, Engelsk