Inês Santos

Global Partnerships and Operations at FLEXIPASS
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon Metropolitan Area, PT
Languages
  • Inglês Professional working proficiency
  • Espanhol Limited working proficiency
Skills

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Bio

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Credentials

  • Workshop Digital Strategy for Business Impact
    EDIT. - Disruptive Digital Education
    Apr, 2019
    - Nov, 2024

Experience

  • FLEXIPASS
    • Italy
    • Hospitality
    • 1 - 100 Employee
    • Global Partnerships and Operations
      • May 2023 - Present

    • Head Europe
      • Nov 2021 - May 2023

      FLEXIPASS helps Hotels to enable guests access to the hotel room via their smartphones. On every door opening the guest can access your Hotel Services and allow to:- saving staff time- increase F&B and SPA revenues- avoid queues at receptionHow does it work? Easy-peasy:1. The guest gets a unique code via SMS/Whatsapp/Email2. Tap the phone on the lock3. Accesses hotel room in seconds.https://www.flexipass.tech

  • Xior Student Housing Portugal
    • Portugal
    • Hospitality
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2018 - Oct 2021

      Operations Manager of 4 PBSA units in Portugal with almost 1000+ bedrooms Contract and Manage Distribution Channels Establish New Partnerships Payments Control Bookings Control Coordinate IT Team on new developments of internal platform Coordinate Reception, Housekeeping and Maintenance Teams Operations Manager of 4 PBSA units in Portugal with almost 1000+ bedrooms Contract and Manage Distribution Channels Establish New Partnerships Payments Control Bookings Control Coordinate IT Team on new developments of internal platform Coordinate Reception, Housekeeping and Maintenance Teams

  • Discovery Hotel Management
    • Portugal
    • Hospitality
    • 100 - 200 Employee
    • Revenue Management & e-Commerce Trainee
      • Feb 2018 - Aug 2018

      Manage room availability Map and connect distribution channels Update web content and promotional campaigns on the website and on sales channel Support Revenue & E-commerce team members on daily activities Manage room availability Map and connect distribution channels Update web content and promotional campaigns on the website and on sales channel Support Revenue & E-commerce team members on daily activities

  • ENJOY Portugal
    • Lisboa e Região, Portugal
    • Operations Assistant
      • Mar 2017 - Aug 2017

      Business Developing Management of Daily Operations Bookings Control Coordinate Housekeeping Business Developing Management of Daily Operations Bookings Control Coordinate Housekeeping

  • SANA Hotels
    • Portugal
    • Hospitality
    • 300 - 400 Employee
    • Sales Trainee - EPIC SANA Lisboa
      • Jul 2016 - Oct 2016

      Preparation of commercial proposals for Groups and Events requests Preparation of commercial proposals for Groups and Events requests

  • Resistance - Junior Company
    • Portugal
    • Facilities Services
    • 1 - 100 Employee
    • Departamento de Finanças
      • Nov 2015 - Jun 2016

      Financial Controller Financial Controller

  • Resistance - Junior Company
    • Portugal
    • Facilities Services
    • 1 - 100 Employee
    • Departamento de Gestão de Qualidade
      • Nov 2014 - May 2015

      In charge of the quality administration of the Design and RH departments Establishing a deadline monitoring system Support for the RH department In charge of the quality administration of the Design and RH departments Establishing a deadline monitoring system Support for the RH department

  • Núcleo de Estudantes de Gestão
    • Coimbra e Região, Portugal
    • Coordenadora Pelouro de Comunicação e Imagem
      • May 2012 - Jan 2014

      Team leader Design and production of posters, flyers, and other communication materials Administration and development of a website for management students providing course materials Social Media Plan and organize events Team leader Design and production of posters, flyers, and other communication materials Administration and development of a website for management students providing course materials Social Media Plan and organize events

Education

  • FEUC - Faculdade de Economia da Universidade de Coimbra
    Licenciatura, Gestão
    2011 - 2014
  • Escola Superior de Hotelaria e Turismo do Estoril
    Mestrado, Gestão Hoteleira
    2015 - 2017
  • EF Language Schools for Professionals
    English Summer Course, St. Julians (Malta)
    2014 -

Community

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