• Apr 2023 - Present

As a Manager of Training, I am responsible for developing and implementing training programs for staff members. I work closely with department heads to identify training needs and collaborate with department to create or modify training materials. I plan and schedule regular training, prepare and maintain training course materials, and inform staff members of upcoming training events. Additionally, I evaluate training programs and recommend improvements to ensure that our staff is equipped with the necessary skills to perform their jobs effectively. I also manage and My goal is to develop creative and innovative approaches to present training programs and ensure adherence to company procedures and regulations. Show less

• Apr 2022 - Apr 2023

• Sep 2019 - Apr 2022

Training and development professional with extensive experience in developing and implementing training programs for field staff. Skilled in planning and scheduling regular training, preparing and maintaining training course materials, and informing field staff of upcoming training events. Proven ability to develop training programs for skill enhancement, performance improvement, and career development, and evaluate training programs to recommend improvements. Adept at managing and maintaining training websites on company intranets, ensuring that training materials and information are updated and available at all times. Collaborates across departments to identify relevant training needs and works with Content Specialists to create or modify training materials. Committed to adhering to company procedures and regulations and developing creative and innovative approaches to present training programs. Show less

Restaurant General Manager

• Sep 2018 - Sep 2019

Results-driven restaurant manager with extensive experience in day-to-day operations, including scheduling labor, ordering food supplies, and leading restaurant teams. Skilled in recruiting, interviewing, and hiring team members while conducting performance appraisals. Proven ability to maintain inventory, review financial reports, and take appropriate actions to ensure top-line and bottom-line growth. Committed to ensuring food quality, 100% customer satisfaction, and timely execution of corporate and local marketing programs. Adept at creating a safe working environment for teams while ensuring statutory compliance with licenses and registers. Proficient in motivating teams, people management, and handling their issues. Experienced in forecasting inventory availability to ensure smooth operations, monitoring for proper serving procedures of food, and ensuring restaurant employees produce products consistently according to SOPs. Show less

Store Manager( Lead GEM)

• Jan 2016 - Jul 2018

Customer service-oriented professional with experience in overseeing training, inventory control, and supply orders. Adept at providing the highest level of service with a positive and professional attitude. Skilled in directing the efficient operation of staff cafeterias and serving employees daily. Committed to ensuring the smooth and successful logistical operations of the workplace. Customer service-oriented professional with experience in overseeing training, inventory control, and supply orders. Adept at providing the highest level of service with a positive and professional attitude. Skilled in directing the efficient operation of staff cafeterias and serving employees daily. Committed to ensuring the smooth and successful logistical operations of the workplace.

Assistant Restaurant Manager

• Jan 2013 - Dec 2015

A highly skilled manager with expertise in mentoring and managing employees, controlling costs, and coordinating schedules. Proficient in creating Excel spreadsheets to manage inventory and track product orders. Dedicated to producing high-quality service and evaluating team members' performance to ensure their success. A results-oriented professional committed to achieving business goals while maintaining exceptional standards. A highly skilled manager with expertise in mentoring and managing employees, controlling costs, and coordinating schedules. Proficient in creating Excel spreadsheets to manage inventory and track product orders. Dedicated to producing high-quality service and evaluating team members' performance to ensure their success. A results-oriented professional committed to achieving business goals while maintaining exceptional standards.

Assistant Manager

• Dec 2009 - Oct 2012

Experienced hospitality industry professionals with expertise in guest service, staff scheduling, hygiene standards, and equipment maintenance. Skilled in targeted sales and inventory management, with a focus on minimizing waste and maximizing profitability. Committed to ensuring the cleanliness and overall excellence of the outlets Experienced hospitality industry professionals with expertise in guest service, staff scheduling, hygiene standards, and equipment maintenance. Skilled in targeted sales and inventory management, with a focus on minimizing waste and maximizing profitability. Committed to ensuring the cleanliness and overall excellence of the outlets