Experience

GENERATION NEXT FASHIONS LIMITED

• Bangladesh
• Retail Apparel and Fashion
• 1 - 100 Employee

• Commercial Officer (Cash Incentive)

  • Sep 2021 - Present

  Managing all day-to-day activities related to cash incentive work. BR Liaison with the bank regularly regarding incentive files and other documents. BR is Up to date with all the files and reporting activities along with the team.BR Weekly and monthly reporting of incentive claims, due status to management.Cash incentive claim, audit & fund disbursement follow-up. BR All correspondence with BGMEA/BKMEA/BTMA&UD, Export order & PC monitoring. Managing all day-to-day activities related to cash incentive work. BR Liaison with the bank regularly regarding incentive files and other documents. BR is Up to date with all the files and reporting activities along with the team.BR Weekly and monthly reporting of incentive claims, due status to management.Cash incentive claim, audit & fund disbursement follow-up. BR All correspondence with BGMEA/BKMEA/BTMA&UD, Export order & PC monitoring.



Shad Fashion Limited

• Mirpur, Dhaka, Bangladesh

• Commercial Officer (Cash Incentive)

  • Jul 2018 - Aug 2021

  Managing all day-to-day activities related to cash incentive work. BR Liaison with the bank regularly regarding incentive files and other documents. BR is Up to date with all the files and reporting activities along with the team.BR Weekly and monthly reporting of incentive claims, due status to management.Cash incentive claim, audit & fund disbursement follow-up. BR All correspondence with BGMEA/BKMEA/BTMA&UD, Export order & PC monitoring. Managing all day-to-day activities related to cash incentive work. BR Liaison with the bank regularly regarding incentive files and other documents. BR is Up to date with all the files and reporting activities along with the team.BR Weekly and monthly reporting of incentive claims, due status to management.Cash incentive claim, audit & fund disbursement follow-up. BR All correspondence with BGMEA/BKMEA/BTMA&UD, Export order & PC monitoring.



Shajgoj Limited

• Bangladesh
• Cosmetics
• 100 - 200 Employee

• Customer Relationship Management Executive

  • Jan 2017 - Jun 2018

  1. Good knowledge of makeup, hair care and skincare products. BR2. Understanding & learning about beauty & personal care products. BR3. Answer queries of customers through messenger and or phone calls. BR4. Identify and assess customers needs and purchase behaviour. BR5. Suggesting products that meet clients needs and informing customers about product details, like ingredients, usage directions and price over phone messenger. BR6. Build sustainable relationship and trust with customer through open and interactive communication. 7. Meet Customer Relationship Management team sales targets and call handling quotas. BR8. Handle customer complaints, and provide appropriate solutions and alternatives within the time limitsBR follow up to ensure resolution. BR9. Keep records of customer interactions, dispute handling, process customer orders and file documents. 10. Take the extra mile for ensuring the Ultimate Customer Experience!