Presales & Service Expert (Manager, Power & DC Team)

• Feb 2021 - Present

- Provide the technical solution required to address customer requirements, assesses customers’ met and unmet needs and recommends solutions that optimize value. - Coordinate closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements. - Assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit. - Meeting assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported. - Provides coaching and professional development to team-member sales associates to enhance their product knowledge, technical acumen, and technical sales skills. - Monitor customer support for technical solutions proposed throughout the sales process and alerts the sales team/reporting manager to potential risks of deal closure. Show less