Experience

BrightView Landscapes

• United States
• Facilities Services
• 700 & Above Employee

• Account Manager

  • Jan 2022 - Present



Erickson Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Multi unit General manager

  • Feb 2021 - Jun 2022



The Greene Turtle Sports Bar & Grille

• Food and Beverage Services
• 200 - 300 Employee

• General Manager

  • Sep 2016 - Apr 2020

  • Administered daily operations including employee hiring, training and scheduling, and inventory management • Hold P&L accountability; manage sales analysis, forecasting, and reporting activities • Direct sales and profitability of high-image full service restaurant generating up to $4 million in sales • Prepare and track sales budgets, consistently meeting a weekly sales volume • Manage front house/back house restaurant operations • Direct efficient guest flow through shift management, scheduling a full working staff of 130 members



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Sep 2012 - Aug 2016

  Part of Darden Restaurants Inc. • Manage front house/back house restaurant operations • Direct efficient guest flow through shift management, scheduling a full working staff • Oversee employee relations encompassing staff recruitment, training and performance evaluation • Administered daily operations including employee hiring, training, budgeting and inventory management • Negotiated contracts with vendors and focused on reducing costs without sacrificing quality or customer satisfaction



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Assistant General Manager

  • Jan 2008 - Aug 2012

  • Handle weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and small wares. • Effectively lead and motivate employees through implementation of in-house training, resulting in increased productivity levels and employee satisfaction. • Prepare and track sales budgets, prepare payroll, and consistently meet a weekly sales volume • Handle weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and small wares. • Effectively lead and motivate employees through implementation of in-house training, resulting in increased productivity levels and employee satisfaction. • Prepare and track sales budgets, prepare payroll, and consistently meet a weekly sales volume



Casa Rica

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• General Manager

  • Jan 2000 - Dec 2007

  • Monitored and maintained weekly schedules, ordered and controlled food supplies inventory, and quality checked units daily • Evaluated and analyzed customer comments and guest concerns for process and service improvements • Responsible for recruitment, training, dispute resolution and discipline of of 25 team members • Monitored and maintained weekly schedules, ordered and controlled food supplies inventory, and quality checked units daily • Evaluated and analyzed customer comments and guest concerns for process and service improvements • Responsible for recruitment, training, dispute resolution and discipline of of 25 team members