Experience

SWIFT ADVANCES PLC

• United Kingdom
• 1 - 100 Employee

• Collections Administrator

  • Mar 2023 - Present



Premier Work Support

• Staffing and Recruiting
• 1 - 100 Employee

• Contract Administrator

  • Nov 2022 - Feb 2023

  • Recruitment of new starters, ensuring relevant information is collected and applicants are registered during interviews • Performing data entry roles, including updating records and databases for personnel, financial and legal information using Excel and dedicated internal database software as well as physical filing system • Managing company correspondence, including phone calls, emails and letters • Uploading and handling registration information of new starters • Recruitment of new starters, ensuring relevant information is collected and applicants are registered during interviews • Performing data entry roles, including updating records and databases for personnel, financial and legal information using Excel and dedicated internal database software as well as physical filing system • Managing company correspondence, including phone calls, emails and letters • Uploading and handling registration information of new starters



Masthaven Bank

• United Kingdom
• Banking
• 1 - 100 Employee

• Customer Servicing Agent

  • Jun 2022 - Sep 2022

  • Consistently delivering an excellent level of customer service, helping customers service their mortgage and loan accounts, over the telephone, by letter and e-mail • Completing aspects of business area administration on a daily basis, such as statement production, redemption statement production, arrears statement production, arrears letter issue, direct debit returns, payment dues, account reconciliations, payments and redemptions. • Completing administrational tasks on customer accounts to support the completion of business projects and remediation programs. Show less



Lidl GB

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Assistant, Non-Food and Bakery Specialist

  • May 2019 - Jun 2022

  -Troubleshooting self-checkout tills and cashing up during end of day -Serving customers on tills quickly and efficiently with good customer service -Allocating stock individually on tables and categorically on shop floor -Receiving delivery of non-food and bakery specific stock on allocated days -Organising tables of stock thematically according to plans -Baking according to daily plans as well as reactive baking -Allocating stock individually on tables and categorically on shop floor/shelves -Working independently on department throughout the working day Show less



VUE Cinemas

• Reading, United Kingdom

• Customer Assistant

  • Nov 2018 - Nov 2019

  -Ensuring all screens are cleaned and ready between showings -Trained new employees on processes and procedures of the cinema allocating them to their responsibilities -Working independently on tasks throughout the working day -First point of contact for customers -Stock management and delivery handling -Ensuring all screens are cleaned and ready between showings -Trained new employees on processes and procedures of the cinema allocating them to their responsibilities -Working independently on tasks throughout the working day -First point of contact for customers -Stock management and delivery handling



FOOTASYLUM

• United Kingdom
• Retail
• 700 & Above Employee

• Temporary Sales Assistant

  • Dec 2018 - Jan 2019

  -Representative of the company -First point of contact for customers on the shop floor -Aiding customers with product information and range -Representative of the company -First point of contact for customers on the shop floor -Aiding customers with product information and range



YMCA Camp Manitou-Lin

• Greater Grand Rapids, Michigan Area

• Summer Camp Counselor

  • Jun 2018 - Aug 2018

  -Undertook full care and responsibility for a range of children aged 8-15 on a weekly basis -Effective running of trained indoor and outdoor activities -Ensuring coordination of groups and timely transitions between scheduled activities throughout entire days -Maintaining safety and enjoyment throughout the week for all groups -Undertook full care and responsibility for a range of children aged 8-15 on a weekly basis -Effective running of trained indoor and outdoor activities -Ensuring coordination of groups and timely transitions between scheduled activities throughout entire days -Maintaining safety and enjoyment throughout the week for all groups



No. 1 Currency

• Reading, United Kingdom

• Sales Associate

  • Jan 2018 - May 2018

  -Cash handling including high value transactions -Effective and accurate customer service to avoid scams -Aiding customers with product information and some travel information where needed -Cash handling including high value transactions -Effective and accurate customer service to avoid scams -Aiding customers with product information and some travel information where needed



Tripp Ltd

• Retail
• 1 - 100 Employee

• Sales Assistant

  • Sep 2017 - Jan 2018

  -Representative of the company -First point of contact for customers -Learning and aiding customers with updated product information on new releases -Stock management -Representative of the company -First point of contact for customers -Learning and aiding customers with updated product information on new releases -Stock management



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Associate

  • Dec 2016 - Dec 2016

  -Stock management -Replenishing stock quickly and accurately during the festive period -First point of contact for customers -Experience in operations -Serving customers on tills -Stock management -Replenishing stock quickly and accurately during the festive period -First point of contact for customers -Experience in operations -Serving customers on tills