Experience

Enagic India

• Wellness and Fitness Services
• 1 - 100 Employee

• Distributor

  • Jun 2021 - Present

  I am the Distributor of Enagic's kangen India. Currently giving demonstrations to individuals/company staff, society residents to provide knowledge and about the benefits of kangen water in our body Inviting individuals for the seminars of Enagic Kangen. Creating presentations, maintaining service records etc. Informing customer about the products/parts availability and price of the devices.` Handling billing queries/account queries Processing orders for the customer, after collecting relative information like product details, relevant Documents/ payment proof, delivery address etc. Show less



CAPITA INDIA PRIVATE LIMITED

• Mumbai

• Senior Associate

  • Nov 2016 - Jun 2021

  I have worked as Sr Associate in a Live chat process For O2. Task : To suggest customer about the new devices that are launched. Task: To inform customer about the product codes/stock availability and price of the devices.` Task: To promote and inform customer about the features of the devices. Task: to process orders for the customer, after collecting relative information like product details, Purchase order number, delivery address With Fao etc. I have worked as Sr Associate in a Live chat process For O2. Task : To suggest customer about the new devices that are launched. Task: To inform customer about the product codes/stock availability and price of the devices.` Task: To promote and inform customer about the features of the devices. Task: to process orders for the customer, after collecting relative information like product details, Purchase order number, delivery address With Fao etc.



FIS GLOBAL SERVICES

• India
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior Associate

  • Aug 2015 - Nov 2016

  I have Worked as Team coach production (Sr Associate in a Live chat process For O2. Task : To help customer to check their SIM/Network status. Task : To unlock the iPhones and smartphones bought on the O2 network. Task : To provide information with the Tariff And Bolt on Plans available for the customer and to guide them the suitable package. I have Worked as Team coach production (Sr Associate in a Live chat process For O2. Task : To help customer to check their SIM/Network status. Task : To unlock the iPhones and smartphones bought on the O2 network. Task : To provide information with the Tariff And Bolt on Plans available for the customer and to guide them the suitable package.



Sitel India pvt ltd

• Mumbai, Maharashtra, India

• Senior Associate

  • Oct 2013 - Jul 2015

  I have Worked as Sr Associate in a Live chat process For Philips. Task : To Help customer to register their Philips product/ units. (so that they can avail additional 6 months of warranty for their Product) Task : To suggest them the new accessories and products and also offer them discount coupon codes for their New purchases (this coupon was only available for Philips' online web store). Task : To help customer to make the warranty claim for the machines which requires service or has any general Product defect. Show less



Wns Global Service PrivateLimited

• India
• Consumer Services
• 400 - 500 Employee

• Senior Associate

  • Nov 2011 - Jul 2013

  I have Worked as Sr Associate in email process for British Airways Task : To check the hotel prices and packages from B A (British airways) website and to update the price details in excel sheet to compare it from competitor airlines site. Task : To check the rates of the hotels (per night or per person and all the taxes etc) and if the rates matches with system then confirm it. Task : To place the hotel Bookings for the customers travelling through British airways airlines. Show less