Experience

Rentwise Malaysia

• IT Services and IT Consulting
• 1 - 100 Employee

• RMA Technician

  • Jul 2022 - Present

  As an RMA Technician at Rentwise Sdn Bhd, I was responsible for processing customer returns and exchanges, troubleshooting technical issues with products, and working closely with our customer service team to ensure a positive customer experience. I worked in a fast-paced environment and utilized my excellent problem-solving skills and strong technical background to efficiently process customer RMAs. As an RMA Technician at Rentwise Sdn Bhd, I was responsible for processing customer returns and exchanges, troubleshooting technical issues with products, and working closely with our customer service team to ensure a positive customer experience. I worked in a fast-paced environment and utilized my excellent problem-solving skills and strong technical background to efficiently process customer RMAs.



Ideal Tech PC Sdn Bhd

• Malaysia
• Retail
• 1 - 100 Employee

• Computer Technician @ Ideal Tech PC Sdn Bhd

  • Jan 2019 - Jun 2021

  • Assisting in daily retail operations • Hands-on knowledge on computer diagnosing, troubleshooting and the use of relevant stress testing tools • Part of a team that maintains and services servers and computers for Top Glove Sdn Bhd • Held close professional relationship with customers, dealing with progress updates and warranty claims • Assisting in daily retail operations • Hands-on knowledge on computer diagnosing, troubleshooting and the use of relevant stress testing tools • Part of a team that maintains and services servers and computers for Top Glove Sdn Bhd • Held close professional relationship with customers, dealing with progress updates and warranty claims



Meteora Cafe

• France
• Restaurants

• Cashier/Waiter @ Meteora Café, Subang Jaya

  • Dec 2016 - Apr 2018

  • Worked in fast paced environment • Provided excellent customer service, while maintaining balance between tables, and communication with other servers. • Operated POS terminals to input customer orders, swipe credit cards, and process cash payments efficiently. • Performing end-of-day cleaning duties, which include wiping down windows, sweeping and mopping the floor. • Worked in fast paced environment • Provided excellent customer service, while maintaining balance between tables, and communication with other servers. • Operated POS terminals to input customer orders, swipe credit cards, and process cash payments efficiently. • Performing end-of-day cleaning duties, which include wiping down windows, sweeping and mopping the floor.