Experience

Startex Marketing Services

• Pakistan
• Market Research
• 1 - 100 Employee

• Service Quality Officer

  • Mar 2006 - Present

  Training Mystery Shoppers, monitoring and evaluating the quality of their work Customer Satisfaction Survey Brand audit Mystery Shopping Quality Check Evaluate various banks, stores and outlets and make reports of their products, environment and staff behavior. Coordinate with whole team and distributing work between them and make schedule for work on monthly basis. Checking reports of whole team on daily basis and forward to head office. Training Mystery Shoppers, monitoring and evaluating the quality of their work Customer Satisfaction Survey Brand audit Mystery Shopping Quality Check Evaluate various banks, stores and outlets and make reports of their products, environment and staff behavior. Coordinate with whole team and distributing work between them and make schedule for work on monthly basis. Checking reports of whole team on daily basis and forward to head office.



XtreemRetail

• Pakistan
• Business Consulting and Services
• 1 - 100 Employee

• Service Quality Offier

  • Mar 2009 - Present

  conduct mystery shopping of Bareeze, Chen One, Metro conduct mystery shopping of Bareeze, Chen One, Metro