Experience

UK Mediation

• United Kingdom
• Alternative Dispute Resolution
• 1 - 100 Employee

• Customer Service Administrator

  • Nov 2018 - Present



JSA Architects

• United Kingdom
• Architecture and Planning
• 1 - 100 Employee

• Customer Service and Office Administrator

  • Jan 2017 - Oct 2018



Park Medical Practice

• Derby, United Kingdom

• Receptionist

  • Sep 2015 - Dec 2016

  I provided a high level of customer service to the patients and other members of the team. Ensuring patient confidentiality whilst maintaining accurate records and documentation according to guidelines.Telephone duties included making appointments, arranging home visits, prescription requests and liaising with members of the Health Care team. I provided a high level of customer service to the patients and other members of the team. Ensuring patient confidentiality whilst maintaining accurate records and documentation according to guidelines.Telephone duties included making appointments, arranging home visits, prescription requests and liaising with members of the Health Care team.



UK Linkology

• Advertising Services
• 1 - 100 Employee

• Digital Account Manager

  • Oct 2014 - Dec 2014

  Required to deliver marketing campaigns using social media, content marketing, blogging and SEO to drive traffic to clients website. Required to deliver marketing campaigns using social media, content marketing, blogging and SEO to drive traffic to clients website.



A Little Something

• Derby, United Kingdom

• Owner

  • Apr 2011 - Mar 2014

  A small, independent jewellery business selling in the local area. The jewellery was sourced by myself and sales would be maximised by finding new avenues to sell to, this would include corporate, social and one off venues. I built, designed and managed the website, social media and any advertising necessary. A small, independent jewellery business selling in the local area. The jewellery was sourced by myself and sales would be maximised by finding new avenues to sell to, this would include corporate, social and one off venues. I built, designed and managed the website, social media and any advertising necessary.



Canopy ltd

• Assistant Manager

  • Feb 2002 - Nov 2012

  A trusted key holder, responsible for store merchandising in order to maximise footfall and sales. Developed strong, long-term relationships with customers by understanding their needs and requirements. Offering a great personal experience with a high level of customer service. Actively involved in the advertising and marketing of promotions and events. A trusted key holder, responsible for store merchandising in order to maximise footfall and sales. Developed strong, long-term relationships with customers by understanding their needs and requirements. Offering a great personal experience with a high level of customer service. Actively involved in the advertising and marketing of promotions and events.



Imogen Marley Image Consultancy

• Managing Director

  • 2009 - 2011

  As an image consultant I feel passionate about helping women make the most of themselves. If you look good you feel good. As an image consultant I feel passionate about helping women make the most of themselves. If you look good you feel good.