Imogen Coleman

Area Manager at Living Well Taking Control
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, GB

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Experience

    • United Kingdom
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Area Manager
      • Jan 2020 - Present

      Managing and over-seeing the successful delivery of the NDPP across Somerset. This role requires me to draw on my excellent leadership and communication skills, to be able to present and engage with Primary Care Teams and other health professionals and to work with the referring GP practices, Clinical Commissioning Groups (CCG) and Public Health practitioners to ensure successful referral into the programme.My key responsibilities include: Managing a team of facilitators across my area along with covering other Coordinators areas during leave periods, ensuring prompt and timely referral pathways, management of a quality service with defined and clear outcomes as per the NDPP contract, resolve pathway difficulties ensuring a smooth transition of patients from start to finish of the programme, information management and governance of patients ensuring best practise, coherence and consistency is maintained, ensuring the programme reflects the diverse needs of the local population (deprivation/ethnicity/gender/age/learning disability or any other needs) and highlighting any issues or areas where this requires attention, overseeing practical programme resources, provide support to, and work collaboratively with, the delivery teams across all sites and to organise shared learning opportunities, working with the local authority public health teams and CCGs as well as Primary Care Teams 'and other providers in the area to ensure positive interest and engagement in the programme, act as the lead point of contact for all agencies involved in the programme, generate and interpret WEMWBS and questionnaires, ensure effective communications across all aspects of the programme, achieving required and timely data collection to inform reports and senior management.

    • Wellbeing Facilitator
      • Feb 2018 - Jan 2020

      Delivering the NDPP in Bristol, North Somerset and South Gloucestershire. The aim was to support people to make sustainable lifestyle changes that help them better understand and to take control of their diet and exercise and to better manage their health.My key responsibilities included: Engaging participants in group sessions through proactive facilitation, encouraging participation of group members and enhance peer support, facilitating and supporting groups to make sustainable behavior changes by motivating and increasing confidence during the change process and their programme journey, encouraging groups of individuals to reflect on their own lifestyle choices and facilitate positive change, adopting a person centered approach in a group to encourage service users to set goals and action plans in relation to nutrition, physical activity and positive wellbeing, facilitation of health related discussion between individuals in groups ensuring a peer support approach to support and learning, use of a varied approaches in the delivery of group sessions based on the service users, use of suitable tools that supported a variety of learning styles including visual aids, performing point of care blood testing for HbA1c, ensuring that the need for culturally sensitive resources were identified where deemed necessary and accepted and understood by the group participating, ensuring that service users received a locally based service and at a time and venue that was convenient to them ensuring that there were no barriers to them participating on the NDPP, encouragement of attendance at all sessions to meet the programme milestone targets, physical exercise signposting into local community based activities, individual goal setting, healthy eating advice through group sessions, including understanding food labelling and to maintain contact with all participants to ensure high levels of attendance and retention on the programme.

    • Nutritionist
      • Mar 2015 - Feb 2018

      My key responsibilities included: Working with people whether in a face-to-face setting with individuals or in a group setting with a number of attendees to advise on the benefits to health of good nutrition, nutrition through the pregnancy cycle and childhood to adolescence, optimising nutrition for adults and the elderly, digestive disorders, food hypersensitivity and cancer, nutrition to prevent and treat digestive disorders, raw food diet and vegetarianism, eating disorders and mental health, healthy weight management and the psychology of nutrition.Achievements / Experience:Motivational Interviewing through working 1-2-1 and on a group basis with clients and their nutrition, who wanted to lose weight, live a healthier lifestyle, and reduce the chances of illness and impacts of nutrition on any current long-term conditions. Using this interviewing approach, I was able to empower clients to make the right choices in their food and activity levels relevant to their personal goals. As part of my nutritional training I studied and now utilise CBT which addresses steps to change, motivators, barriers, action plans and goals.After gaining the relevant qualifications in 'Understanding Health Improvement' through the Royal Society for Public Health (RSPH), I became the South Gloucestershire Health Champion where I volunteered at significant locations to assist with signposting the general public during Public Health Campaigns such as Stop Smoking and Mental Health Awareness

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Professional Account Manager
      • Mar 2014 - Mar 2015

      Key Account Manager for wholesale accounts, North East, a £4M annual turnover territory consisting of national, regional and buying group wholesalers.My key responsibilities included: Management of P&L performance for a portfolio of wholesale accounts including forecasting sales to drive increased volume and profit, identifying and maturing profitable new business through effective methods of account development and maximising capabilities within the soft drinks category, successful implementation of corporate agenda through all accounts, regular customer reviews to measure against predicted performance allowing risks and issues to be addressed and mitigation plans to be implemented thus ensuring maximum performance, building new relationships with clients and customers, using large scale trade events to liaise with people from many different walks of life including senior management of large corporate businesses , management of a team with the responsibility for their training and development

    • Senior Route To Market Executive Relentless Energy
      • Aug 2009 - Mar 2014

      My key responsibilities included: Delivering against company set targets to achieve business growth Plan across three emerging innovation brands, working closely with 35 national and regional wholesale accounts across the Midlands, Wales & West, delivery of four trade shows for national and regional wholesale accounts and buying groups, development of delivered catering businesses and managing delivered wholesale portfolio, maximising city centre opportunities, training and coaching of the Sales Force Team, people management experience through training and coaching, coordinating sales blitz on territories around festivals sites to increase availability and ensure maximum volume sales were achieved for events, maintenance of essential relationships with our external event organisers to deliver the intensive festival programme which included 3 major festivals; Reading, Leeds and BoardMasters.

    • Youth & Community Worker
      • Jan 2005 - Aug 2009

      My key responsibilities included: Creating Project RESOLVE; a project training children in local schools to provide a peer mediation service to the rest of the school with the responsibility for the continuation of training and support, facilitation of Project 'Say What' working with the local Children's Centre visiting teenagers who had just become parents, providing a wide range of support and advice, facilitation of Project Learning Up on Sexual Health (LUSH) working with young people aged 12 - 18 from various BME groups and ethnicities, creating their own music which progressed into the creation of a multi-media peer education programme.

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