Imen BEN AMARA

Digital Marketing Manager at Occidental Sousse Marhaba
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Contact Information
Location
Sousse, Tunisia, TN
Languages
  • Arabic Native or bilingual proficiency
  • English -
  • French -

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Bio

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Credentials

  • Advanced Google Analytics
    Google Analytics for Business
    Apr, 2021
    - Oct, 2024
  • Google Analytics for Bignners
    Google Analytics for Business
    Mar, 2021
    - Oct, 2024

Experience

    • Tunisia
    • Hospitality
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Feb 2019 - Present

      - Pre-opening experience: A brand ambassador for Occidental Sousse Marhaba Hotel: Standards, strategy, brand communication, through BrandCenter /Ser Barcelo.- Create and edit “STAY” App " Occidental Sousse Marhaba", content on CMS (WordPress). - Pre-opening experience: A brand ambassador for Occidental Sousse Marhaba Hotel: Standards, strategy, brand communication, through BrandCenter /Ser Barcelo.- Create and edit “STAY” App " Occidental Sousse Marhaba", content on CMS (WordPress).

    • Spain
    • Hospitality
    • 700 & Above Employee
    • Guest Experience Manager
      • Nov 2019 - Present

      - Pre-opening team: support the General Manager in the implementation of the Occidental Hotels standards in the hotel: re-branding, operation, and execution of the "We Care About You" Barcelo hotel's standards.- Daily reports in hotel Opera PMS platform and TO.- Brand ambassador. - Pre-opening team: support the General Manager in the implementation of the Occidental Hotels standards in the hotel: re-branding, operation, and execution of the "We Care About You" Barcelo hotel's standards.- Daily reports in hotel Opera PMS platform and TO.- Brand ambassador.

    • Digital Marketing Manager
      • Feb 2019 - Present

      - Implement and improve the customer’s digital experience on each platform, control the marketing campaigns and strategies (online and offline) for lead generation.Measure, monitor, and report performances of digital marketing initiatives (ROI). - Implement and improve the customer’s digital experience on each platform, control the marketing campaigns and strategies (online and offline) for lead generation.Measure, monitor, and report performances of digital marketing initiatives (ROI).

    • Digital Marketing
      • Sep 2018 - Dec 2018

      Planned & created the company's social media accounts posts. Planned & created the company's social media accounts posts.

    • Textile Manufacturing
    • 1 - 100 Employee
    • Graphiste & Community Manager
      • Jun 2018 - Aug 2018

      Supported the Marketing team to plan, build and analyze activities to meet marketing goals and campaign objectives. Supported the Marketing team to plan, build and analyze activities to meet marketing goals and campaign objectives.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Community Manager
      • Mar 2018 - Jun 2018

    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Junior Community Manager
      • Feb 2018 - Mar 2018

    • India
    • Staffing and Recruiting
    • Marketing Assistant
      • 2017 - Mar 2018

    • Administrative Assistant
      • Mar 2016 - May 2016

Education

  • Faculty of Arts and Humanities of Sousse
    Licence, Business English
    2012 - 2015
  • Social Media Club Tunisia
    Community Management
    2018 - 2018
  • Synapse Training Center Sousse
    Digital Marketing
    2017 - 2017

Community

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