Experience

Mitsubishi Motors Middle East & Africa

• United Arab Emirates
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Assistant Manager

  • Jun 2022 - Present

• senior field service expert

  • Apr 2019 - Jun 2022

• Senior Trainer

  • Feb 2014 - Apr 2019

  Dynamic and engaging Technical and no technical Trainer with 5 years career experience; adept in performance evaluations organizational development and content selection. Possesses excellent presentation and communication skillsTrain and develop staff including training and sales personnel for the purpose of instructing to deliver high customer service and satisfied them . Maintain training room equipment for optimum functionality .Conduct learning needs analysis to integrate needed lessons in curriculum design and development.Prepared training material and classroom agenda based on organizational objectives. Managed training programs to ensure accordance with company needs regulatory compliance and requirements and quality management system. Show less



Alhabtoor Motors

• United Arab Emirates
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Customer Service Supervisor

  • Jun 2009 - Jan 2014

  Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff. Emphasizing Excellence, Presentation Skills, Decision Making, Coaching, Supervision, Quality Management, Product Management, Market Knowledge, Delegation, Foster Teamwork, Giving Feedback Maintains and enhances customer services by organizing and evaluating service and delivery systems and procedures; supervising staff. Emphasizing Excellence, Presentation Skills, Decision Making, Coaching, Supervision, Quality Management, Product Management, Market Knowledge, Delegation, Foster Teamwork, Giving Feedback