Deputy Zonal Head

• Feb 2019 - Present

Manager Training

• May 2017 - Jan 2019

• Capacity Building and Skill development initiates in line with ASA Vision and Mission• Work closely with operations team to determine extent and focus of engagement activities • Identify and assess future and current training needs.• Branch Visits to conduct needs assessment and identify skills/ knowledge gaps .• Conduct effective induction and orientation sessions for new joiners.• Carry out well-organized refreshers for all level staff.• Conduct/Arrange management and leadership trainings for Mid Level Managers• Manage and maintain in-house training facilities, budget and equipment.• Manage and coordinate training staff for successful training program.• Developing training staff for managerial trainings. • Find out trainer’s gap and work for their improvement. • Map out training plans, design and develop training programs (outsourced or in-house)• Design and conduct training for trainers.• Maintain updated curriculum database and training records.• Collect, compile and send reports as required to concerned. • Build and maintain team work among the training staff.• Deploy Human resources for training according to the need. • Search market available training opportunities to employees and trainers; bring it to Higher Management for implementation.

Regional Manager

• Jun 2013 - May 2017

Responsible to ensure overall implementation of operation , play supervisory, administrative, coordinating and promotional roles within his/her working jurisdiction.Branches 40 Areas 5

Area Manager

• Jul 2011 - Jun 2013

• Monitoring the entire operations, progress, activities, results and outcome along with changing circumstances• Ensure the transparency, accountability, and strict compliance of procedures relating to services for microfinance borrowers. • Loan Monitoring & Compliance Assurance with policies and regulatory requirements• Ensuring smooth processing and approval of loans, Group Visit, Pre and Post Disbursement of Small Business and SME Loans• Ensuring a quality portfolio of loans in branches• Analysis of the delinquent loans• Reporting/Feedback to senior management• Staff Development & Training

Branch Manager

• Apr 2010 - Jul 2011

• Supervise Asset product sales• Proactive management of service delivery• Sales forecast and planning• Supervise Cash flow based assessment, delinquency, and collection management• Sales team management and hand-on coaching• Loan monitoring and supervision of loan documentation• Facilitate product development• Client segment visits to identify sales practices and ethical standards• Resolved client servicing problems• Identify performance deficiencies and strengthen straggles• Consolidate performance report for senior management review• Monitoring and evaluation to ensure proper utilization of loan is proper to enough to enhance living slandered of beneficiaries

Business Development Officer

• May 2006 - Apr 2010

• Product canvassing and sales, loan booking and account document processing through routine interaction with RM and peers and periodic with TPM/RBM.• Identify new target markets and opportunities to support business growth and propose segment/market penetration approach to line management and implement approved plans to achieve KB objectives.• Gain optimal policy, product and process knowledge and adopting institutional practices in letter and spirit achieve higher compliance ratings on personal portfolio and contribute to enhanced branch audits.• Proactive collection perusal, ensuring timely repayment of loans and negotiation directly or through other elements included in KB’s distribution channel.• Portfolio and account level review, problem preemption/identification, and reporting.• Proactively manage loan portfolio by gaining insight into individual customer behavior and cure account deterioration to avoid loan loss and proactively prevent fraud and assist in enhancing fraud prevention, investigation, and monitoring techniques.• Adopting KYC approach essentially to prevent portfolio erosion and ensure regulatory, policy and procedural compliance to contribute towards better risk ratings.