Experience

The Cutting Room NYC

• Entertainment Providers
• 1 - 100 Employee

• Bar Manager

  • May 2017 - Present

  ---> Managing the bar of a live music venue & performance space that hosts a variety of different experiences and private events. A natural ability to problem solve and connect with staff and customers alike. Presenting a tireless dedication to the customer experience. A liaison for incoming business, creating a consistent repeat business channel of private parties, corporate functions, and music industry events. Managing a team of full-time and part-time workers to ensure appropriate staffing for all shows and events. Great attention to detail and maintenance of the space for quick turn arounds, sometimes hosting as many as 4 events within one day. Proven ability to work extended hours. Show less



Sheko, LLC.

• New York, NY

• Jewelry Designer

  • May 2008 - Present

  + Created unique, handmade jewelry pieces from precious metals and stones. + Designed entire Branding Identity, using Adobe CC, including logo, print materials, website, packaging. + Managed international supplier relationships, to assure consistent quality and timely execution. + Delivered authentic, personal Customer Service, resulting in a return business of 70%. + Created unique, handmade jewelry pieces from precious metals and stones. + Designed entire Branding Identity, using Adobe CC, including logo, print materials, website, packaging. + Managed international supplier relationships, to assure consistent quality and timely execution. + Delivered authentic, personal Customer Service, resulting in a return business of 70%.



Will Leather Goods

• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Supervisor/Leather Specialist

  • Jul 2015 - May 2017

  + Employee of the Year for 2016; Achieved Top Sales for 20 months running. + Expanded a new avenue of business to business sales, developing Corporate Sales relationships that generate an additional 10% revenue for the retail store. + Lead the customer engagement in the retail store, consistently editing and adapting the environment to deliver a meaningful experience. + Built an ever-growing clientele list with over 50% return customers; creating raving loyalist for the brand. + Employee of the Year for 2016; Achieved Top Sales for 20 months running. + Expanded a new avenue of business to business sales, developing Corporate Sales relationships that generate an additional 10% revenue for the retail store. + Lead the customer engagement in the retail store, consistently editing and adapting the environment to deliver a meaningful experience. + Built an ever-growing clientele list with over 50% return customers; creating raving loyalist for the brand.



Flywheel Software

• United States
• Software Development
• 1 - 100 Employee

• Operations Manager

  • Jul 2015 - Dec 2016

  + Assisted in launch of new software technology for TLC Taxicabs in NYC, Boston, and Philadelphia. + Rapidly grew from the position of an Independent Contractor to Operations Manager of NYC, reporting directly to the Head of Operations/ Expansion and CTO. + Managed the training and implementation of a new software metering system inside taxicabs. + Assisted in launch of new software technology for TLC Taxicabs in NYC, Boston, and Philadelphia. + Rapidly grew from the position of an Independent Contractor to Operations Manager of NYC, reporting directly to the Head of Operations/ Expansion and CTO. + Managed the training and implementation of a new software metering system inside taxicabs.



Lazaro Soho - Men's Jewelry - New York

• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Retail Sales Associate

  • Oct 2014 - May 2015

  + Drove business to consumer sales in the retail store, exceeding goals of $5,000 per day; highest sales of $74,000 in single day. + Assisted in development of jewelry collections using platinum, gold, silver, bronze, precious stones. + Developed Social Media presence that produced an immediate, significant increase in daily revenue. + Directed Wholesale business including tradeshows, production, and management of accounts. + Provided exceptional customer service to a loyal, demanding, high-profile [Celebrities/Royalty], clientele base Show less



Grace Jeffers; Retail Resource

• New York, NY / New York, NY

• Graphic Designer/Office Manager

  • Dec 2007 - Feb 2014

  + Produced graphic designs for print and internet; created designs ranging from restaurants and independent musicians to shopping malls and international festivals. + Designed professional, concise, yet intricately unique and memorable presentations to assist the President in achieving new clients on an international level using PowerPoint, KeyNote, and Photoshop. + Strengthened multi-tasking skills; mastering the ability to quickly solve obstacles in real time. + Created PowerPoint presentations directly for CEO, for notable events such as; TED Conference presentation [2015 prospect], ICFF - International Contemporary Furniture Fair; WilsonArt Creativity Tour. Show less



Big Night Entertainment Group

• United States
• Hospitality
• 200 - 300 Employee

• Head Server / Training Server

  • Aug 2011 - Nov 2012

  ▪ Ran the training process for a 14,000 sq. ft. restaurant opening called Empire. ▪ Created training manuals and learning devices to manage a team of over 50 people. ▪ Authentically interacted with guests in a memorable dining experience through a detailed knowledge of the product and customer service. ▪ Accounted for multiple monetary transactions in an organized and articulate manor. ▪ Designed displays for special events ranging from the Grand Opening party to Private Dining Room dinners. Show less



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Global Marketing Programs Assistant Manager

  • Jul 2007 - Dec 2007

  ▪ Researched and design creative concepts for prospecting campaigns. ▪ Assisted Global Marketing Program Managers in executing campaigns, organizing company portfolios . ▪ Awarded People’s Choice Award at first International Innovation Conference hosted by EMC2 for marketing campaign. ▪ Supported Department in applications of marketing automation tools; Example: Campaign Builder. ▪ Collaboratively developed presentation proposals with Senior Manager for Executives and VPs. ▪ Researched and design creative concepts for prospecting campaigns. ▪ Assisted Global Marketing Program Managers in executing campaigns, organizing company portfolios . ▪ Awarded People’s Choice Award at first International Innovation Conference hosted by EMC2 for marketing campaign. ▪ Supported Department in applications of marketing automation tools; Example: Campaign Builder. ▪ Collaboratively developed presentation proposals with Senior Manager for Executives and VPs.