Experience

Canadian Locators Inc

• Canada
• Utilities
• 1 - 100 Employee

• HR/Admin Assistant

  • Aug 2022 - Present

  • Designing job descriptions according to the management requirement and posting on multiple platforms to attract talented candidates • Focusing on employee carder and fulfilling hiring requirements according to the annual budget • Updating employee personal records in the HR system and maintaining physical personal files in a timely manner • Participating in the design and execution of the onboarding experience and in conducting exit interviews • Developing and identifying solutions to simplify automate and improve the people process. • Arranging employee mandatory training • Effectively responding to employee inquiries related to working hours, payments, reimbursement, employment letters, layoff, etc. • Collaborating with managers to achieve company tasks efficiently Show less



Dage Immigration and Staffing Solution

• Colombo, Western Province, Sri Lanka

• HR Recruiter

  • Aug 2020 - Jan 2022

  • Observed employee personal files in a concise and timely manner with a focus on accuracy • Reached a sustainable talent pool of 99% by initiating employee carder according to the annual budget • Researched current job analysis and created job description for each and every employee • Allocated best candidates by shortlisted through various online channels • Entered confidential employee information into HRIS to ensure accurate and up to date records • Designed creative job opening advertisement in company career page and resulting in an increase in new talent candidates pool by 20% within first quarter • Met manager’s expectations by practicing strong listening skills and following through with the expected results while saving company budget Show less



Woolworths Supermarkets

• Australia
• Retail
• 700 & Above Employee

• Customer Service Team Member

  • Aug 2018 - Aug 2020

  •Performed direct customer service with special care while serving and after service by respecting consumer preference in a helpful manner • Served to an average of 50 customers per day in a helpful professional and meeting customer expectation faster • Achieved a customer satisfaction rating of 90% at help desk by initiating a consecutive structure with customers and communicating how business was valued • Adhered to safety policies and procedures while working with Deli and Seafood departments and safeguard merchandising standards Show less



AEMC Global

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Senior Consultant

  • Dec 2015 - Feb 2018

  • Provided excellent customer service using effective strategies resulting in an increase in company commission by 30% within a four-week period • Collaborate with the Melbourne team in order to create excellent statement of purpose for visas for variety of purposes • Advised students regarding international programs and increase awareness by conducting live seminars • Communicated with customers, made appropriate referrals and followed up within weekly basis till visa grants to secure high satisfaction levels • Accommodated student’s expectations by using strong listening skills and succeeding with expected results while increasing company sales goals • Processed sensitive and confidential student information and documented observations in a timely manner with a focus of accuracy and safety Show less