Imari Alyssa L.

Complaints Representative at Koala Living
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Cebu, PH

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Bio

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Experience

  • Koala Living
    • Australia
    • Retail
    • 1 - 100 Employee
    • Complaints Representative
      • Sep 2021 - Present

    • Customer Service, Sales and Administration
      • Feb 2021 - Sep 2021

  • Telstra
    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Complaints Manager
      • Oct 2020 - Feb 2021

      Case managed the customer's complaints raised via phone, chat/messaging, online and at the store/business centre.

    • Billing and Sales Specialist
      • Nov 2014 - Oct 2020

      Chat, Email and Phone Support

    • Billing, Sales and Technical Specialist
      • Dec 2012 - Oct 2020

      Chat, Email and Phone Support

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Subject Matter Expert
      • Dec 2012 - Nov 2014

      Telstra Residential/ Bigpond Billing - Phone Support Handles and supports a team. Handles complaints. Telstra Residential/ Bigpond Billing - Phone Support Handles and supports a team. Handles complaints.

  • Supportsave Solutions Incorporated
    • Region VII - Central Visayas, Philippines
    • Customer Service Representative
      • Oct 2011 - Mar 2012

      Chat and Phone Support Chat and Phone Support

Education

  • University of San Carlos
    Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
    2005 - 2009

Community

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