Imani Nakyanzi
Emotional Support Counselor at Mental Health Association- Claim this Profile
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Bio
Credentials
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Cert Prep: Scrum Master
LinkedInJul, 2022- Nov, 2024 -
Mental Health/diploma
Alison -
non violence Crisis intervention
CPI
Experience
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Mental Health Association
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United States
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Mental Health Care
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1 - 100 Employee
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Emotional Support Counselor
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Jun 2021 - Present
•Successfully communicated with and provided emotional support to clients to help them overcome difficulties. •Assisted clients in developing goals and created plans to help them achieve them. •Facilitated conversations that explored engagement and relationships with clients, helping them better understand themselves. •Successfully gathered information from over 30 clients per month and created concise reports. •Responded to crisis and high-risk calls promptly •Successfully communicated with and provided emotional support to clients to help them overcome difficulties. •Assisted clients in developing goals and created plans to help them achieve them. •Facilitated conversations that explored engagement and relationships with clients, helping them better understand themselves. •Successfully gathered information from over 30 clients per month and created concise reports. •Responded to crisis and high-risk calls promptly
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Kyanzi LLC
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Elk Grove, California, United States
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Independent Facilitator
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Feb 2019 - Feb 2021
•Successfully promoted sanitation to 10 patients, improving patient satisfaction scores by 30%. •Recorded observations and baseline measurements for ten patients to improve treatment planning. •Monitored and conveyed essential information to healthcare staff for optimal care of 10 patients. •Successfully de-escalated situations by 60% through verbal and nonverbal techniques. •Successfully promoted sanitation to 10 patients, improving patient satisfaction scores by 30%. •Recorded observations and baseline measurements for ten patients to improve treatment planning. •Monitored and conveyed essential information to healthcare staff for optimal care of 10 patients. •Successfully de-escalated situations by 60% through verbal and nonverbal techniques.
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Foundation for Human Rights Initiative (FHRI)
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Kampala, Uganda
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Capacity Development Specialist
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Jan 2015 - Jun 2018
• Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness. • Developed presentations for public events, community groups, and school debates that improved eight community outreach and education initiatives in promoting human rights awareness. • Enabled capacity development in local communities through training and knowledge dissemination. • Collaborated with community organizations to boost outreach and highlight program success. • Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness. • Developed presentations for public events, community groups, and school debates that improved eight community outreach and education initiatives in promoting human rights awareness. • Enabled capacity development in local communities through training and knowledge dissemination. • Collaborated with community organizations to boost outreach and highlight program success.
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Education
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Grand Canyon University
Master's degree, Industrial and Organizational Psychology -
2010 - 2015
BU University
Bachelor's degree, Social work and social administration
Community
