Imani Mitchell

Service Center Representative at MSU Residential and Hospitality Services
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Service Center Representative
      • Apr 2019 - Present

  • Flint Registry
    • Flint, Michigan
    • Clerical Assistant
      • Jun 2019 - Aug 2019

      -Assisted with participant recruitment -Computed, recorded and proofread data and other information, such as surveys, the Registry participants' files, and reports -Performed various clerical functions including: filing, recordkeeping, and copying documents -Assisted with coordinating end of summer staff celebration -Assisted with hiring process by serving on the committee to offer an unbiased opinion -Assisted with participant recruitment -Computed, recorded and proofread data and other information, such as surveys, the Registry participants' files, and reports -Performed various clerical functions including: filing, recordkeeping, and copying documents -Assisted with coordinating end of summer staff celebration -Assisted with hiring process by serving on the committee to offer an unbiased opinion

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2018 - Aug 2018

      -Greeted members, answer phone and in person questions in a friendly manner -Provided exceptional customer service -Checked in members, provide tours of the club, log amenities and communicate updates and billing concerns -Communication training, conflict resolution training, & developing professional relationships -Greeted members, answer phone and in person questions in a friendly manner -Provided exceptional customer service -Checked in members, provide tours of the club, log amenities and communicate updates and billing concerns -Communication training, conflict resolution training, & developing professional relationships

Education

  • Michigan State University
    Bachelor of Arts - BA, Sociology
    2017 - 2021

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