Experience

Visiontree

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Implementations

  • Jan 2018 - Present

  Greater San Diego Area - Responsible for overall management of the Implementations Department

• Sr. Implementation Manager

  • Oct 2013 - Jan 2018

  Greater San Diego Area - Responsible for overall Implementation management of VisionTree’s Medical and Patient Portal at hospitals and cancer centers worldwide - Established project management methodologies and internal process improvements to streamline product deployment - Serve as the primary contact for client projects with varying timelines and deliverables, including task activities and dependencies, issues tracking, risk identification, escalation and mitigation plans, communication plan, status reports… Show more - Responsible for overall Implementation management of VisionTree’s Medical and Patient Portal at hospitals and cancer centers worldwide - Established project management methodologies and internal process improvements to streamline product deployment - Serve as the primary contact for client projects with varying timelines and deliverables, including task activities and dependencies, issues tracking, risk identification, escalation and mitigation plans, communication plan, status reports and executive dashboards, training, budgeting and scheduling - Established and maintain excellent relationship with hospitals and cancer center executives’ worldwide - Communicate new business opportunities (up-sell) to client executives and conduct product demonstration of new product functionality



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Senior Manager

  • Jan 2010 - Sep 2013

  Led Deloitte and client team members in: Project: Developing an IT Integration Roadmap to incorporate two HealthCare organizations subsequent to a Merger & Acquisition. The development of an integration roadmap incorporated inter- and intra-project dependencies, informed non-IT project work streams of the constraints and requirements for IT integration and defined the resources, skills and efforts to reach a successful Day One operation. Project: The pre-planning and planning… Show more Led Deloitte and client team members in: Project: Developing an IT Integration Roadmap to incorporate two HealthCare organizations subsequent to a Merger & Acquisition. The development of an integration roadmap incorporated inter- and intra-project dependencies, informed non-IT project work streams of the constraints and requirements for IT integration and defined the resources, skills and efforts to reach a successful Day One operation. Project: The pre-planning and planning phases of an Ambulatory solution implementation. Developed a project work plan, project charter and identified dependencies with/on other work efforts, recommend project governance model and team structure. Completed budget and cost model. Completed design planning activities including, Project Kickoff, application configuration data gathering, oversight of technical & integration assessment, current/future state workflow assessments, go-live sequencing etc.. Project: Establishing an IT vendor management process improvement to align with the organizations’ executive objectives and industry best practice. Led the team though the development of standard vendor management process framework, contract templates, standard performance and monitoring process for tracking and reporting on contract SLAs and develop an implementation roadmap for propagation of the new process throughout the organization. Project: Developing an approach and process to assess the readiness of business units as part of application system cutover / migration from legacy platform to enterprise technical solution. Business readiness certification included; conducting readiness workshop sessions, issue identification and mitigation plans, status reports, readiness checklists and executive dashboards. Project: The design and implementation of a post software implementation support model for timely defect reporting, logging, monitoring and resolution, to ensure minimal disruption to business operation. Show less



CliniComp

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Director, Program Management Office (PMO)

  • Oct 2007 - 2009

   Planned, developed and launched the PMO including Program/ Project management methodologies and repeatable processes for implementing enterprise wide EMRs for Military Health Systems (MHS) and Commercial Hospitals in 3 months.  Hired Project Managers to manage enterprise wide deployment of CliniComp’s inpatient charting software packages.  Instituted cross-functional operational processes that reduced implementation timeline by more than 50%.  Overall program management of… Show more  Planned, developed and launched the PMO including Program/ Project management methodologies and repeatable processes for implementing enterprise wide EMRs for Military Health Systems (MHS) and Commercial Hospitals in 3 months.  Hired Project Managers to manage enterprise wide deployment of CliniComp’s inpatient charting software packages.  Instituted cross-functional operational processes that reduced implementation timeline by more than 50%.  Overall program management of military and commercial hospital contracts ($28M) world wide with varying timelines and deliverables, including, program task activities and issues tracking, risk identification and mitigation plans, program level status reports and executive dashboards, medical providers’ training, budgeting and scheduling.  Implemented CliniComp’s patient charting products in 14 hospitals over 12 months under the newly established PMO - more than quadrupling the largest number of implementations in one year in the history of CliniComp.  Established and maintained relationships with military and commercial hospital executives world wide.  Adhered to FDA Quality System Regulations (QSR) compliant processes.  Managed response to a $30M+ Department of Defense’s electronic health records Request for Proposal (RFP), the largest awarded contract in the history of the company. Authored the contracted management approach and response deliverables. Show less



PCTS

• VP of Implementations

  • Jan 2005 - Oct 2007

   Built PCTS’ software implementation department from the ground up to achieve successful product deployment.  Hired project managers and infrastructure staff, network engineers, hardware engineers, systems programmers and desktop support. Conducted personal performance appraisals and reviews.  Developed and documented project implementation methodologies for PCTS’ emergency department software packages.  Created project templates, including project plan, project timeline, scope… Show more  Built PCTS’ software implementation department from the ground up to achieve successful product deployment.  Hired project managers and infrastructure staff, network engineers, hardware engineers, systems programmers and desktop support. Conducted personal performance appraisals and reviews.  Developed and documented project implementation methodologies for PCTS’ emergency department software packages.  Created project templates, including project plan, project timeline, scope and change management, communication plan, risk and issue tracking and management, training plans, project resource matrix, go-live checklist, escalation procedures and lessons learned.  Managed multi disciplinary teams, project managers, clinicians, interface specialists and infrastructure staff.  Provided leadership, direction, motivation and mentoring to direct reports and other employees of PCTS.  Established rapport with client executives and stakeholders.  Conducted project kick-off presentations, executive status meetings, client visits and go-live events.  Reviewed and responded to RFP activities related to product implementation. Show less



Capgemini

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Director, Accelerated Delivery Centers

  • Sep 1997 - Dec 2004

   Responsible for the build out and management of Capgemini’s West Coast Software development centers, budget of $2.2M.  Managed data center relocation from Costa Mesa to Irvine in tight 4 day schedule done over the Thanksgiving weekend.  Managed the hardware vendors, building contractors and the infrastructure team to accomplish the data center move, budget of $12M.  Expanded the center to support the business units as it grew from Irvine, to 3 additional centers, Westlake… Show more  Responsible for the build out and management of Capgemini’s West Coast Software development centers, budget of $2.2M.  Managed data center relocation from Costa Mesa to Irvine in tight 4 day schedule done over the Thanksgiving weekend.  Managed the hardware vendors, building contractors and the infrastructure team to accomplish the data center move, budget of $12M.  Expanded the center to support the business units as it grew from Irvine, to 3 additional centers, Westlake Village, El Segundo and Cupertino in a hub and spoke formation using T3 lines.  Managed the hiring and firing process of project managers, network engineers, UNIX, windows and mainframe systems programmers, desktop support, Oracle DBA’s and DB2/UDB DBA’s and administrative staff.  Increased the ADC project base from 2 hosted developments and testing projects to 12 ensuring projects are completed on time and within budget.  Managed multi-disciplined teams including onshore and offshore (India) resources.  Led hardware, software and technology requirements from the procurement phase to implementation for the centers’ hosted development and managed vendor relationships.  Participated in the ISO9001-2000 QMS audits and received certification for the West Coast centers.  Reviewed and responded to RFP activities at the ADC.  Conducted technical presentations to technical and non-technical executives. Show less



AAA Auto Club Enterprises

• United States
• Insurance
• 700 & Above Employee

• Application Manager, Lead DB2 Database Administrator, Systems Project Specialist

  • May 1985 - Sep 1997

  Application Manager (4/96-9/97)  Responsible for the implementation of the Auto Insurance Policy Renewal system.  Managed a team of 25+ developers and project DBA’s, managing project schedule and resource utilization.  Successfully implemented an integral part of one of the most complex projects implemented at the Auto Club, the rewrite of the Auto Insurance Policy Processing system. Database Manager/ Database Administrator (4/93-3/96)  Provided leadership and direction… Show more Application Manager (4/96-9/97)  Responsible for the implementation of the Auto Insurance Policy Renewal system.  Managed a team of 25+ developers and project DBA’s, managing project schedule and resource utilization.  Successfully implemented an integral part of one of the most complex projects implemented at the Auto Club, the rewrite of the Auto Insurance Policy Processing system. Database Manager/ Database Administrator (4/93-3/96)  Provided leadership and direction to the DBA staff.  Developed and documented database standards and procedures.  Performed DB2 DBA activities: create, maintain, and migrate DB2 objects, physical storage (DASD) monitoring and analysis, subsystem monitoring and analysis and security management.  Developed training material and provided DBMS training to development staff.  Conducted application and SQL design reviews and performed application tuning. System Project Specialist (5/85-4/93)  Led various development teams of 6-10, analyzed, designed, coded, tested, document and successfully implemented projects touching on all areas of the business, membership, Insurance and insurance rating, billing, accounting, Emergency Road Side, Point Of Service and Computerized Auto Dispatch.  Implemented data conversion for the insurance policy system from VSAM / Flat files to a DB2.  Participated in the Data Design JAD sessions with the data administrator, system analysts and business analysts.  Interfaced with non-IT and IT staff in gathering project requirements. Show less